Kent · Kitchen extract cleaning
Kitchen Extract Cleaning in Highstead
Kitchen extract cleaning for Highstead, from a team that has been trading since 2009. Out-of-hours visits and 24/7 emergency callout.
- A kitchen taken over without any extract records
- Cleaning needed before an insurance renewal or survey
- Stale cooking odours from the system
Commercial kitchen extraction cleaning in Highstead
Any kitchen we clean in Highstead gets exactly the same specification as everywhere else we work. The job starts with a survey and grease readings, then works through canopy, plenum, filters, ductwork, fan and discharge. You get a TR19 certificate and a photo report at the end. Common call-outs are for proof of cleaning requested by an insurer and poor airflow at the canopy, on extract fans, horizontal duct runs and plenums and filters. When a restaurant in Highstead asks for duct cleaning, it’s nearly always the kitchen extract they mean, and that is our main job: the whole run from hood to roof, cleaned to TR19® Grease.
Grease that collects out of sight, behind the filters and along the duct, is what insurers and fire officers worry about, which is why a TR19® clean in Highstead goes well beyond the canopy.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, and those horizontal sections are where grease settles. We agree access and timings in advance.
Accreditations are easy to claim and worth checking. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we are fully insured.
- Where
- Highstead (CT3, CT6)
- Wider area
- Kent
- Records
- Certificate plus before-and-after photos
- Quotes
- A fixed quote up front
- Working hours
- Nights, weekends or holidays to suit you
- Call
- 0345 646 2711
- Last updated
- 30 October 2026

When to call us in Highstead
What’s on the menu matters as much as how much is cooked. Frying, grilling and roasting send far more fat into the canopy than steaming or boiling, which is why grease readings matter more than the calendar.
If you notice any of these, it’s worth a diagnosis:
- An overdue clean flagged by an EHO or fire officer
- Years of baked-on grease in the ducts
- Stale cooking odours from the system
- A new tenancy or takeover with no cleaning history
Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Whitstable and Tankerton Hospital is the nearest hospital to Highstead, about 5.6 miles west.
Before booking anyone
- When they can work, and whether that is outside your opening hours
- Whether inaccessible sections are listed on the report
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- What’s included in the scope, part by part
Highstead questions
Who enforces fire safety at workplaces in Highstead?
Highstead is in the area of Kent Fire and Rescue Service. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Can you work in Highstead outside opening hours?
Yes, evening, overnight and weekend work is normal for us. Your customers, staff or residents in Highstead needn’t be disturbed. When you call 0345 646 2711, or email photos, mention when the site is quiet.
What about areas you can’t get to?
They’re listed in the report, never skipped quietly. The report says which parts couldn’t be reached and why, and we can quote to improve the access.
What should I send you?
Only a few details: the address, the site type, your opening hours and how we reach the system. Photos and any previous paperwork make it quicker. After that, simply give us a ring on 0345 646 2711 or email us.
How do you keep the site clean during the work?
We start with protection: floor sheeting and covers over nearby surfaces and equipment. The area is left tidy, with our waste taken away.
Why do insurers care about extract cleaning?
Grease in an extract is a known fire risk, so many insurers want evidence it’s being cleaned to TR19. Each clean gives you a certificate and photo report to show them.
How long does it take to clean a kitchen extract system?
That depends on the size of the system, the amount of grease and the number of access points. Most jobs take one visit for most kitchens, while large or complex systems may need more than one.
What does TR19 mean?
TR19® is the BESA specification for keeping ventilation systems clean. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.
Managing agents and facilities teams in Highstead
Keeping records across a portfolio is half the battle. Each visit produces a dated report with pictures, ready to show insurers, fire officers or EHOs.
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we can quote for the whole system.
Different parts, different methods
Schools, hospitals and care homes
In a care home or hospital, the kitchen may cook every day of the year. We plan the clean around meal times and work in a contained, tidy way with as little disruption as possible.
Extract fan and discharge
Some systems have attenuators to cut noise, and they hold grease. Where they can be cleaned, they are, and the report notes anything that can’t.
What staff can safely do
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, and that’s where we come in.
Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.
How we price kitchen extract cleaning
You will get a fixed price before any work starts. It’s based on:
- The number of sites or systems
- The scale of the work
- When the work can happen, such as evenings, overnight or weekends
- Whether we need access equipment or extra panels
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, which can make the next visit longer. If you are unsure, give us a ring on 0345 646 2711 or drop us a line and we’ll give you an honest view and a fixed quote.
What to send for a quote
Photos let us diagnose from a distance. Try to include:
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Your opening hours and when the area is out of use
- The postcode and the type of business
- Any symptoms, from odd noises to smells or leaks
To get a fixed quote, give us a ring on 0345 646 2711 or use the quote form and tell us the type of site, your opening hours and roughly what the system looks like. A few photos and your last certificate or report help a lot. We usually come back within one working day.
When it’s something else
To be straight with you, there are a few things this work won’t fix:
- Faulty fire dampers in the duct
- A broken extract fan that will not run
- Extraction that can’t cope with the cooking because of its design
If in doubt, give us a ring on 0345 646 2711 or send us an email and we’ll say what we think.
What we work on in Highstead
- Extract fans
- Plenums and filters
- Discharge points
- Horizontal duct runs
- Vertical risers
- Canopies and hoods
Places near Highstead
More services for Highstead
How it works
The visit has three parts: getting the area ready, doing the work and signing it off. Set-up means sheeting and making equipment safe, and the sign-off is a written report with pictures. The middle part takes longest, and that takes anything from a few hours to a full night, depending on the size of the system. The timing of a visit to Highstead is set by you, and the travel is our side of the planning.
- You send photos or we visit, and the system is surveyed from canopy to discharge.
- We take grease readings at set points and send you a fixed quote.
- The kitchen is closed, the equipment cooled and everything nearby protected.
- We work through the system from the canopy to the fan and discharge.
- We re-test, photograph and send your certificate and photo report.
Getting ready for the visit
- Allow time for equipment near the work to be turned off and cool down
- Name a contact who can let us in at the agreed time
- Let us know about parking and loading
Ask for a quote
Some systems can be priced from photos; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, you get a fixed price before any work starts.
Advice
Kitchen extracts in Highstead
Highstead lies within about 2 miles of the sea. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. Highstead sits within the area of Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Kitchens in Highstead get their food hygiene inspections from Canterbury City council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
For schools such as Reculver Church of England Primary School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed. Volunteers running a hall kitchen near Church of St Mary the Virgin, or anywhere in Highstead, may not know when the extract was last cleaned, and a grease test settles it.
Highstead is about 2 miles south-east of Herne Bay, in Kent. Across the CT3 area, we can carry out kitchen extract cleaning at your premises. We cover 922 places across Kent, large and small. Our Maidstone page covers sites nearby, about 29 miles away.
We work across the CT3 and CT6 postcode area for kitchen extract cleaning and the streets around it. Other places close to Highstead include Hawthorn (1 mile north), Boyden Gate (1 mile south-east), Millbank (1 mile south-west), Old Tree (1 mile south) and Hillborough (1 mile north). We also work in nearby towns such as Canterbury (7 miles south-west), Margate (9 miles east), Ramsgate (10 miles east), Broadstairs (11 miles east), Whitstable (6 miles west) and Deal (13 miles south-east).
Near you in Highstead
We work in commercial kitchens and buildings around Bishopstone Cliffs and Hog & Donkey pub, among other places. For rail, the closest station is Herne Bay station, about 2.7 miles west of the centre. Well-known places in the area include Whitstable and Tankerton Hospital (5.6 miles west). Open spaces near Highstead include West Blean and Thornden Woods.