Kent · Grease filter exchange

Tonge grease filter exchange

Grease filter exchange for Tonge, from a team that has been trading since 2009. Out-of-hours visits and 24/7 emergency callout.

  • Weak extraction at the canopy
  • Hand-washed filters that still look greasy
  • Grease collecting in the filter channels

Grease filter exchange across Tonge

Grease filter exchange for kitchens and businesses in Tonge

Filter exchange sits between full TR19® cleans. Fresh filters help limit what gets into the ductwork though vapour still carries some grease past them. That’s why the whole system still needs cleaning to TR19 at the right interval. If you’re dealing with a canopy running with filters missing and a canopy that drips grease, we can help.

In a small place like Tonge, kitchens are often in older or extended buildings, with long single-storey duct runs, where grease settles in the flat sections. Access, parking and timings are agreed before the day.

Good records are part of the job. You get a written report with photos after every visit, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s ready for an insurer, fire officer or EHO.

Location
Tonge (ME9)
Wider area
Kent
Paperwork
Photo report after every visit
Quote
A fixed quote up front
Hours
Evenings, overnight and weekends; 24/7 emergencies
Telephone
0345 646 2711
Last updated
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

Questions from Tonge

Who is the fire and rescue service for Tonge?

That’s Kent Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.

Does the sea air around Tonge make a difference to grease filter exchange?

Yes, to a degree: at about 1 mile from the coast, Tonge gets salt-laden air that corrodes metal faster. A fan housing that is rusting near the coast can fail sooner, so it’s worth catching early.

Can you give a price for filter changes?

It depends on the number and type of filters and how often they’re changed. We’ll give you a fixed quote once we know your canopies.

How much notice do you need?

Book as early as you can for planned work, especially if the next clean or test is due soon. Emergencies are different, because our line is open 24/7.

How often should grease filters be changed?

It depends on how much and what the kitchen cooks. Kitchens that fry and grill all day need changes more often than lighter ones. We set a schedule that suits your kitchen.

What does TR19 mean?

TR19® is the BESA specification for keeping ventilation systems clean. TR19® Grease, a standalone specification since 2019, covers grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.

Do you survey before quoting?

Yes. For many sites, pictures and a few details are enough, and larger or hidden systems get a visit.

What about areas you cannot get to?

They’re marked on the report. Often the fix is extra access, such as new panels in ductwork, and we can fit those.

What we are called out for in Tonge

Repeated removal and washing takes its toll on filters. Damaged filters don’t sit flush, leaving gaps for grease to slip through.

Look out for these warning signs:

  • Filters that come out of the sink still dirty
  • Poor airflow through the filters
  • A canopy that drips grease
  • Filters so greasy the air can barely pass

If you look after a school kitchen, at a school such as Sittingbourne Community College or anywhere near Tonge, the holidays are the usual time for a TR19® clean.

Before booking anyone

  • Whether the whole system is included, or only the parts that are easy to reach
  • When the next visit should be, and why
  • How areas they cannot reach will be recorded
  • Proof of insurance

Our hiring checklist

Kitchen extracts in Tonge

Sea air reaches Tonge, which sits within about 1 mile of the coast. Corrosion on the fan housing and cowl is worth a look at every clean, alongside the grease. There are about 10 restaurants, cafés and canteens within 1.5 miles or so of the middle of Tonge, according to the Food Standards Agency’s register. Any of those kitchens with a canopy relies on its filters to catch grease before it reaches the duct. Food hygiene inspections in Tonge are the job of Swale council’s environmental health team. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Keeping each certificate and photo report on file helps show the extract is looked after.

A hall kitchen that only cooks for events, whether near Church of St Giles or elsewhere in Tonge, still needs its extract cleaned, just less often.

Tonge is about 2 miles east of Sittingbourne, in Kent. Wherever you are in the ME9 postcode area, we can carry out grease filter exchange at your premises. Our Kent coverage runs to 922 places, Tonge among them. For sites nearby, see our Maidstone page, about 12 miles away.

Every address in ME9 is within our area for grease filter exchange, from the main roads to the quietest streets. Other places close to Tonge include Tonge Corner (1 mile south), Milton Regis (1 mile west), Murston (1 mile south-west), Radfield (1 mile south) and Kemsley (2 miles west). Within a short drive, we also cover Maidstone (12 miles south-west), Ashford (15 miles south), Canterbury (14 miles east), Whitstable (11 miles east), Faversham (5 miles south-east) and Herne Bay (15 miles east).

What’s near Tonge

We work in commercial kitchens and buildings around Milton Creek Country Park and the streets around them. The closest station to Tonge is Teynham station, about 1.7 miles south-east of the centre. Nearby you’ll also find Dolphin Sailing Barge Museum (1.6 miles west) and Castle Rough (1.3 miles north-west).

Map of Tonge © OpenStreetMap contributors

Leave it or put it right?

For any kitchen in Tonge, filters can’t stand in for a full TR19 clean. They do help keep the system in better shape between cleans and the canopy and plenum stay cleaner. In a small place like Tonge, a system that fails can take a site out of use.

The price reflects the work, not guesswork. That’s why we survey first, from photos or on site, and the price is agreed before any work starts.

Why us?

  • A fixed price before any work starts
  • Trading since 2009
  • CHAS and SafeContractor accredited, with ISO 9001
  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease

Read how cleaning jobs are priced or our accreditations and certificates.

Fixed quotes for grease filter exchange in Tonge

The quote reflects the site in front of us. We take into account:

  • What state the system is in
  • When the work can happen, such as evenings, overnight or weekends
  • How big the system is
  • A single visit or a regular plan

What you pay depends on how big the system is, the condition it’s in and access to every part of it. You get a fixed price before work begins, so you know where you stand.

What to send for a quote

When you call or email, it’s useful to have:

  • Detail shots of panels, filters and grilles
  • The paperwork from the last visit, if you have it
  • Your opening hours and when the area is out of use
  • The postcode and the type of business

Want a quote for grease filter exchange? Please call us on 0345 646 2711 or email us and tell us about the site. We’ll explain what we’d do and send a fixed quote before anything is booked.

Between visits

A little care between visits keeps the system in better shape. We recommend:

  • Make sure no filter is left out
  • Always run the extract while cooking
  • Look out for drips from the canopy
  • Do not let the full clean slip because filters are changed

If the plenum behind the filters looks greasy, we say so. That might mean bringing a TR19® clean forward and we can book that in.

Dripping filters are a clear sign they’re full. A clean set right away cuts the grease in the canopy and the plenum may need a clean as well.

What a clean won’t put right

Not every problem is solved by grease filter exchange, and we will tell you before we start. It will not put right:

  • An extract that was undersized from the start
  • Smell complaints that need odour control equipment
  • Greasy ducts and risers that a filter change will not reach

Not sure which it is? You can call us on 0345 646 2711 or drop us a line and we will tell you honestly.

Parts of the system we cover

  • Restaurants and pubs
  • Wall canopies
  • Mesh filters
  • Island canopies
  • Baffle filters
  • School and hospital kitchens

What your team can do, and what needs us

Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. The inside of ducts and units needs a specialist.

Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but hidden parts of the system still need specialist attention.

How the visit works

We’re used to working while the site is closed. A lot of visits happen overnight or at weekends, so a kitchen or building can carry on as usual the next day. On site, the work takes a few minutes per canopy, longer for a large kitchen with several canopies. For a village or hamlet like Tonge, tell us about narrow lanes, gates and parking when you book.

  1. We look at the canopies and the condition of the filters.
  2. Any damaged or missing filters are noted.
  3. Greasy filters are swapped for clean ones.
  4. We check the filters are seated and the canopy is ready to use.
  5. Anything that needs attention, such as a greasy plenum, is pointed out.

Before we arrive

  • Dig out any earlier paperwork for the system
  • Mention any parking or loading restrictions
  • Make sure equipment near the work can be switched off and left to cool

Getting a quote

Photos are the quickest way to a quote: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Tell us what kind of site it is and when it’s open, and many jobs can be priced from that alone.

Get a quick quote

Related advice

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London