Hampshire · Grease filter exchange
Grease filter exchange in Stoke, Hampshire
Our technicians work in Stoke on grease filter exchange. Out-of-hours visits, a fixed quote and a written report with pictures on every job.
- Blocked baffle filters
- Bent or damaged filters that do not sit properly
- Grease left in baffles after washing
Grease filter exchange for kitchens and businesses in Stoke
The filters in the canopy are the first thing cooking vapour meets. They catch grease before it reaches the plenum and ductwork and they do it best when they’re clean. Our grease filter exchange service swaps dirty filters for clean ones on a schedule. We’re often asked to deal with blocked baffle filters and hand-washed filters that still look greasy, across baffle filters, restaurants and pubs and wall canopies.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. Access, parking and timings are agreed before the day.
Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and pictures, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.
- Location
- Stoke (SP11)
- Wider area
- Hampshire
- Records
- Photo report after each visit
- Price
- A fixed price before any work starts
- When we work
- Evenings, overnight and weekends; 24/7 emergencies
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
What we do, step by step
At the end of the visit, someone from your team can look over the work with us. Anything we couldn’t reach or that needs attention is pointed out there and then, and it goes on the report too. The visit takes a few minutes per canopy, longer for a large kitchen with several canopies. Photos of the system and how to reach it help us plan a visit to Stoke.
- The filters in each canopy are measured and counted.
- An exchange schedule is agreed to suit your cooking.
- The dirty set is lifted out.
- A clean set is fitted and checked for gaps.
- We take the greasy set away and confirm the next date.
Getting ready for the visit
- Mention any sign-in, permit or induction we need
- Tell us the best time to work, such as after service or at a weekend
- Plan for cooking equipment or plant to be off before we arrive
How to get a quote
Every quote begins with a look at the system, either from photos and details you send or from a site visit. Then we send a fixed price so you know the cost before work begins.
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What else we do in Stoke
Different parts, different methods
Baffle filters
In a baffle filter, the air zigzags through metal baffles. Grease is thrown out of the airstream and collects on the baffles.
The plenum
The plenum is the space behind the filters. Grease that gets past the filters settles there.
Common problems we fix in Stoke
Washing filters by hand doesn’t always get them clean. Grease lodges deep in baffles and mesh and a sink wash rarely reaches it.
Any of these means the system needs a check-up:
- Grease left in baffles after washing
- Filters that leave gaps in the canopy
- Weak extraction at the canopy
- Filters left unwashed on busy weeks
For schools such as St Mary Bourne Primary School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.
Questions to ask before booking
- Whether they recommend a next date
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- If the quote is a fixed price or an estimate
- When they can work, and whether that is outside your opening hours
FAQs for Stoke
Which fire service covers Stoke?
Fire safety enforcement in Stoke is handled by Hampshire and Isle of Wight Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
Can you get to a site in Stoke?
Yes. Villages and rural sites across the South East are part of our work, Stoke included. Photos of the system and directions to the site help us plan the visit.
What types of filter do you exchange?
Baffle and mesh filters are both covered. The first step is recording what you have and plan the exchange around them.
How do you keep the site clean during the work?
We start with protection: floor sheeting and covers over nearby surfaces and equipment. We tidy up and take our waste away before we leave.
How much notice should we give?
Earlier is better, especially for out-of-hours work. Quotes normally come back within one working day, and emergencies are covered by our 24/7 line.
Are you accredited?
We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
Where do the greasy filters go?
We do. Used filters go with us to be cleaned while a clean set goes in.
Do you have a 24/7 line?
Yes, 24/7. Office hours are Monday to Friday, 8am to 6pm, with the emergency line covering every other hour.
Grease, kitchens and Stoke
It’s Basingstoke and Deane council that sends environmental health officers to food businesses in Stoke. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. Our report lists what was cleaned and when, which is useful to have ready. Fire safety in Stoke falls to Hampshire and Isle of Wight Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.
If you run catering at a healthcare site, such as a hospital like Andover War Memorial Hospital about 4.6 miles south-west, the extract may need cleaning more often than a part-time kitchen.
Stoke is about 5 miles north-east of Andover, in Hampshire. If you need grease filter exchange in Stoke, please phone us on 0345 646 2711 or drop us a line for a fixed quote. Our area covers London and the South East, Stoke included. Our area takes in 683 places across Hampshire, from busy centres to quieter spots. For sites nearby, see our Reading page, about 23 miles away.
Grease filter exchange in SP11 follows the same survey, fixed quote and written report as everywhere else we cover. Local streets include Chapel Lane, Crabtree Lane and Stoke Hill, and we cover them all for grease filter exchange. Neighbouring places we cover for grease filter exchange include Hurstbourne Tarrant (2 miles north-west), Little London (2 miles south-west), Ibthorpe (2 miles north-west), Smannell (2 miles south-west) and Upper Enham (2 miles south-west). Further out, we also cover Basingstoke (14 miles east), Winchester (15 miles south), Andover (5 miles south-west), Tadley (14 miles north-east), Hyde (14 miles south) and Popley (15 miles east).
What’s near Stoke
In Stoke, that means kitchens and buildings near White Hart pub. The nearest railway station is Whitchurch (Hampshire) station, about 4.1 miles south-east of the centre. Nearby you’ll also find Andover War Memorial Hospital (4.6 miles south-west) and Finkley Down Farm Museum (3.2 miles south-west). The countryside around Stoke includes Anton Lakes and Sidown Hill.
Fixed quotes for grease filter exchange in Stoke
The price is fixed before any work begins. It takes into account:
- What state the system is in
- Site rules, permits and inductions
- How many systems or sites are involved
- A single visit or a regular plan
You will not find a price list here, because each job is priced on what it involves. Call for a fixed quote, and we will explain what it covers.
Helping us quote
The more you tell us, the more accurate the quote. When you get in touch, it helps to send:
- The paperwork from the last visit, if you have it
- The site address and the type of premises
- Photos showing the whole system and its surroundings
- Your opening hours and when the area is out of use
Photos are the quickest way to a quote: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Add the site type and your opening hours, and we can price many jobs without a visit.
Why deal with it now?
Grease-loaded filters are a fire risk in their own right. Flames from the range can be drawn up into the canopy, and from there into the duct. Keeping filters clean takes some of that fuel away. It’s worth booking a check, because nobody sees inside a duct day to day.
The cost depends on how big the system is, what state it’s in and access to every part of it. We give you a fixed price before work begins, so you know where you stand.
Why book with us
- Every visit written up, with photos
- In business since 2009
- Fixed quotes, usually within one working day
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
When it’s something else
We will not sell you work that doesn’t address the problem, so these are the things it won’t cover:
- A fan that’s failing or too weak for the system
- Grease deep in the extract system
- A canopy that does not capture the vapour properly
If you’re not sure, just phone us on 0345 646 2711, or send details by email and we will give you a straight answer before you book.
Parts of the system we cover
- Restaurants and pubs
- Baffle filters
- Mesh filters
- Island canopies
- School and hospital kitchens
- Wall canopies
Aftercare tips
A little care between visits keeps the system in better shape. We recommend:
- Keep filter exchange and TR19 cleaning on the same plan
- Make sure we can reach the canopy on exchange day
- Never cook with the extract switched off
- Watch for grease drips between visits
There’s no waiting: the canopy is ready as soon as the clean set is fitted. We take the greasy filters with us for cleaning.
Bent or missing filters let grease straight past. Sorting them now keeps grease where it can be caught.