Hertfordshire · Grease filter exchange

Grease filter exchange in Stevenage, Hertfordshire

Grease filter exchange for businesses, landlords and public buildings in Stevenage. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • Filter washing that keeps being missed
  • Drips falling from the filters onto equipment
  • Filters that leave gaps in the canopy

Book grease filter exchange in Stevenage

Grease filter exchange in Stevenage, done properly

A filter service works alongside TR19® cleaning, not instead of it. Fresh filters help limit what gets into the ductwork though vapour still carries some grease past them. So the canopy, plenum and ducts still need their full TR19 clean. We’re often asked to deal with a canopy that drips grease and filters that leave gaps in the canopy, across baffle filters, mesh filters and restaurants and pubs.

A place as big as Stevenage has kitchens of every kind, from takeaways and restaurants to school, hotel and staff kitchens. Each cooks for a different number of hours a day, so each needs cleaning at its own interval.

Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.

The Duct Doctor team standing beside their branded white and blue vans
Place
Stevenage (SG1, SG2, SG3)
Wider area
Hertfordshire
Records
Written report with pictures
Price
A fixed price before work begins
Working hours
After hours by arrangement; emergencies any time
Phone
0345 646 2711
Page updated
30 October 2026

What your team can do, and what needs us

Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. The inside of ducts and units needs a specialist.

In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.

Common questions in Stevenage

Can you clean school kitchen extracts in Stevenage during the holidays?

Yes, out-of-term visits are normal for schools. Food Standards Agency records list about 39 schools, colleges and universities with registered kitchens within about a mile and a half of Stevenage. Just call us on 0345 646 2711 or email us with your term dates and we’ll plan around them.

Who is the fire and rescue service for Stevenage?

Stevenage is in the area of Hertfordshire Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.

How much notice should we give?

Book as early as you can for planned work, especially if the next clean or test is due soon. For emergencies, we take calls 24/7.

What does TR19 mean?

It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.

Do you offer emergency callouts?

Yes, any time. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line and we’ll talk you through the next steps.

Will you tell us when the next visit is due?

Yes. The recommended date is on the report. BESA’s minimum intervals for kitchen extracts range from 3-monthly for heavy use to 12-monthly for light use, and fire dampers need testing at least once a year.

Where does the waste go?

It leaves the site with us at the end of the visit. During the work, it’s contained to keep the area clean.

What if parts of the system cannot be reached?

We never leave them off the paperwork. The report says which parts couldn’t be reached and why, and we can quote to improve the access.

Fixed quotes for grease filter exchange in Stevenage

A fixed price needs a few facts first. We look at:

  • The condition we find in the survey
  • Whether we need access equipment or extra panels
  • How big the system is
  • Site requirements such as sign-in and permits

Kitchens, offices, schools and hospitals are all priced the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we will go through it with you.

What we need to know

You do not need the technical terms. Just send:

  • Where the plant sits or the system leaves the building, such as a roof or outside wall
  • The paperwork from the last visit, if you have it
  • Any symptoms, from odd noises to smells or leaks
  • When the site is open and when it’s quiet

There’s no standard price list, because no two systems are the same. Instead, we look at your site first, from pictures or a survey, and then give you a fixed quote. To get going, ring 0345 646 2711 or drop us a line.

Landlords, agents and facilities managers

Multi-site operators often want one contractor and one number. We work across London and the South East, so visits at different addresses can be planned together and kept on a regular cycle.

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. Where responsibility is shared, records matter even more.

What a clean won’t put right

Some problems need a different service or another trade:

  • Grease behind the filters that a swap cannot remove
  • Cooking smells reaching neighbours, which need odour control
  • Extraction problems caused by the fan rather than the filters

If you are not sure, just call 0345 646 2711 or email us and we’ll give you a straight answer.

Where we work

  • Island canopies
  • Mesh filters
  • Baffle filters
  • Restaurants and pubs
  • Wall canopies
  • School and hospital kitchens

How it works

A visit follows the same order every time: protect the area, make the system safe, do the work, clear away and hand over the paperwork. The visit itself takes well under an hour for most canopies. Town-centre sites in a place like Stevenage can be tight for parking, so it helps to know the options in advance.

  1. The filters in each canopy are measured and counted.
  2. We set the interval with you.
  3. The dirty set is lifted out.
  4. Clean filters go in and we check they sit snugly.
  5. We take the greasy set away and confirm the next date.

Preparing for the visit

  • Make sure someone can let us in and lock up afterwards
  • Let us know about parking and loading
  • Move anything stored near the system

Get a fixed quote

Need a price for grease filter exchange? Please give us a ring on 0345 646 2711 or email us and tell us about the site. We will explain what we’d do and send a fixed quote before you commit to anything.

Ask for a quote

Read more

Signs you need grease filter exchange in Stevenage

Wherever you are, Stevenage included, filter washing is the job that gets skipped when the kitchen is busy. It only takes a couple of missed weeks for filters to fill with grease.

It’s time to book a visit if you see:

  • Filters that come out of the sink still dirty
  • Drips falling from the filters onto equipment
  • Filters left unwashed on busy weeks
  • Bent or damaged filters that don’t sit properly

Term dates shape school work: for a school like Saint Vincent de Paul Catholic Primary School, an extract clean fits neatly into a half-term or summer break.

What to look for in a quote

  • What happens if part of the system can’t be accessed
  • Whether VAT is included
  • Whether the price is fixed
  • What paperwork you get at the end

How to choose an extract cleaning contractor

Grease filter exchange around Stevenage

Food Standards Agency data counts about 105 restaurants, cafés and works canteens and about 71 takeaways within 1.5 miles or so of the middle of Stevenage. Where they cook under a canopy, the grease filters are the first line of defence and clog quickly. Fire safety in Stevenage falls to Hertfordshire Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. Food hygiene inspections in Stevenage are the job of Stevenage council’s environmental health team. Extraction counts as kitchen equipment, so its condition can come up on the day. Keeping each certificate and photo report on file helps show the extract is looked after.

If you run catering at a healthcare site, such as a hospital like Lister Hospital about 1.7 miles north-west, the extract may need cleaning more often than a part-time kitchen. Historic houses near Stevenage, such as Aston Bury about 2.5 miles south-east, are a reminder that older buildings with event kitchens can have long, awkward duct routes.

Stevenage is about 26 miles east of Milton Keynes, in Hertfordshire. Every kind of commercial site in Stevenage, we can take on grease filter exchange. Visits can be booked for evenings, overnight or weekends so trading is not interrupted. Stevenage is one of 381 places in Hertfordshire we cover for grease filter exchange. There’s also a page for Milton Keynes, roughly 26 miles from Stevenage.

Grease filter exchange in SG1, SG2 and SG3 is surveyed, quoted and booked the same way as anywhere else. We cover sites on King Pin Square, Market Square and Market Place and the roads around them. With the A602 and B197 close by, Stevenage is easy for our technicians to reach for grease filter exchange. Other places close to Stevenage include Bedwell (1 mile south-west), Pin Green (1 mile north-west), Chells (1 mile east), St Nicholas (1 mile north) and Rooks Nest (1 mile north). Further out, we also cover St Albans (13 miles south-west), Bishop's Stortford (15 miles east), Welwyn Garden City (8 miles south), Harpenden (10 miles south-west), Hitchin (5 miles north-west) and Hoddesdon (13 miles south-east). Being one of Hertfordshire’s larger places, Stevenage has a wide mix of commercial premises, all within our area for grease filter exchange.

What’s near Stevenage

Around Stevenage, our work takes us to kitchens and buildings near The Heathcote School, Church of Saint Nicholas and Marriotts School. The nearest railway station is Stevenage station, about 1.2 miles south-west of the centre. A little further out are Benington Castle (2.9 miles east) and Stevenage Museum (0.8 miles south-west). The countryside around Stevenage includes Pryor's Wood.

Map of Stevenage © OpenStreetMap contributors

Keeping the system healthy

Looking after the system between visits is straightforward, and it makes the next visit easier:

  • Keep filter exchange and TR19 cleaning on the same plan
  • Make sure no filter is left out
  • Make sure we can reach the canopy on exchange day
  • Wipe the outside of the canopy as part of daily cleaning

Between visits, check that every filter is still in place. A missing filter leaves a gap for grease so tell us if you need a replacement.

If filters are already dripping, they’re overdue. Changing them now reduces the fuel above the cooking, and it’s worth checking the plenum too.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London