Kent · Grease filter exchange

Pollhill grease filter exchange

For grease filter exchange in Pollhill, one call is all it takes, from survey to sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.

  • Gaps where filters have been removed
  • Poor airflow through the filters
  • Grease building up behind the canopy filters

Grease filter exchange near Pollhill

Common questions in Pollhill

Do you work overnight in Pollhill?

Yes. We work evenings, overnight and at weekends. The site is handed back ready to open. When you phone us on 0345 646 2711 or send us an email, mention when the site is quiet.

Who enforces fire safety at workplaces in Pollhill?

Pollhill is in the area of Kent Fire and Rescue Service. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.

What if some of our filters are damaged?

Each filter is looked at when we exchange. We tell you about any that are damaged since a poor fit lets grease past.

Do you have a 24/7 line?

Yes. There’s a 24/7 emergency line for anything that can’t wait until a planned visit. Call us any time and explain what’s happened.

How often should grease filters be changed?

There’s no single answer. We look at your cooking and set an interval to match and can change if your kitchen gets busier.

What happens to the dirty filters?

The greasy set leaves with us for cleaning and your staff don’t have to deal with them. Clean filters go straight in.

Is TR19 a legal requirement?

No. TR19® is BESA’s specification, not legislation. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005: the responsible person must assess and reduce fire risk, and cleaning to TR19® is the recognised way to show grease is under control.

What’s TR19?

It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It covers how systems are inspected, cleaned and checked and expects a risk-based approach.

Grease filter exchange in Pollhill

A filter service works alongside TR19® cleaning, not instead of it. Fresh filters help limit what gets into the ductwork, but some grease still passes through as vapour. So the canopy, plenum and ducts still need their full TR19 clean. If you have filters so greasy the air can barely pass and grease collecting in the filter channels, we can put it right.

Work in a small place like Pollhill starts with a call to agree access and timings, and the clean itself is the same full TR19® job as in any town: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.

Nothing is signed off by word of mouth: a dated report with photos of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.

Where
Pollhill (ME17)
Region
Kent
Paperwork
Report and photos after the visit
Quote
A fixed quote up front
Hours
After hours by arrangement; emergencies any time
Phone
0345 646 2711
Checked
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Aftercare tips

To keep the system working properly between visits:

  • Report damaged filters so they can be replaced
  • Let us know if your cooking hours increase
  • Keep every filter in place during service
  • Make sure we can reach the canopy on exchange day

If the plenum behind the filters looks greasy, we say so. That might mean bringing a TR19® clean forward, and we can arrange it.

Saturated filters let more grease through. Getting onto a regular exchange now keeps grease out of the plenum and ductwork until the next TR19 clean.

What grease filter exchange cannot fix

It’s worth knowing the limits before booking:

  • Cooking smells reaching neighbours, which need odour control
  • Grease already built up in the ductwork, which needs a full TR19 clean
  • A canopy that needs a proper clean

If in doubt, phone us on 0345 646 2711 or email us and we’ll say what we think before you book.

Where we work

  • Restaurants and pubs
  • Wall canopies
  • Mesh filters
  • School and hospital kitchens
  • Baffle filters
  • Island canopies

What happens on the day

Every visit runs to the same pattern: protect the area, isolate whatever needs isolating, do the work, tidy up and leave you the report. On site, the work takes anything from a few minutes to an hour or so, depending on the number of filters. Photos of the system and how to reach it help us plan a visit to Pollhill.

  1. First, we check the canopies and the filters in them.
  2. Any damaged or missing filters are noted.
  3. Greasy filters are swapped for clean ones.
  4. The filters are checked for fit before we go.
  5. Anything that needs attention, such as a greasy plenum, is pointed out.

How to prepare

  • Find the previous report, if there is one
  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Clear the space around the work

Getting a quote

Want a quote for grease filter exchange? Please call us on 0345 646 2711 or email us with a few details about the site. We will talk you through the work and send you a fixed quote before you commit to anything.

Get a price

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Grease filter exchange around Pollhill

The Food Standards Agency lists about 3 bars, pubs and nightclubs as registered food businesses within roughly a mile and a half of the centre of Pollhill. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. It’s Maidstone council that sends environmental health officers to food businesses in Pollhill. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Pollhill sits within the area of Kent Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.

If you look after a school kitchen, at a school such as Harrietsham Church of England Primary School or anywhere near Pollhill, the holidays are the usual time for a TR19® clean. Commuter trade near Harrietsham station can mean long cooking hours, and long hours put a kitchen into BESA’s more frequent cleaning bands.

Pollhill is about 6 miles east of Maidstone, in Kent. Whatever kind of site you run in Pollhill, grease filter exchange is something we can help with. Visits can be booked for evenings, overnight or weekends so trading is not interrupted. We cover 922 places across Kent, large and small. There’s also a page for Maidstone, about 6 miles away.

We work across ME17 for grease filter exchange and the roads nearby. If you need grease filter exchange at premises on Horwood Way, Shrubwood Close and Parkfield Close or a nearby road, we can help. Other places close to Pollhill include Harrietsham (1 mile east), Chegworth (1 mile north-west), Marley (1 mile east), Fairbourne Heath (1 mile south) and Broomfield (1 mile west). Larger places within reach include Maidstone (6 miles west), Ashford (11 miles south-east), Sittingbourne (8 miles north-east), Faversham (11 miles north-east), Minster (14 miles north-east) and Kings Hill (11 miles west).

Around Pollhill

Typical jobs here are in premises near The Lenham School, Kiln Wood and The Roebuck Public House, among other places. The closest station to Pollhill is Harrietsham station, roughly 0.5 miles north-east. A little further out are Leeds Castle (1.6 miles north-west) and The Dog Collar Museum (1.5 miles west).

Map of Pollhill © OpenStreetMap contributors

What the work involves, part by part

School, care home and staff kitchens

A longer exchange interval may suit lighter cooking. The interval is set to fit.

Mesh filters

Older or smaller canopies often use mesh filters. They can be on the same exchange schedule as baffle filters.

Fixed quotes for grease filter exchange in Pollhill

Before we fix a price, we need to know a few things. We check:

  • The scale of the work
  • When the work can happen, such as evenings, overnight or weekends
  • The condition of the system
  • Parking and loading at the site

The price reflects the work, not guesswork. That’s why we survey first, from photos or on site, and the price is agreed before work begins.

What we need to know

Before you ask for a quote, gather:

  • A few general shots of the system
  • Detail shots of panels, filters and grilles
  • The paperwork from the last visit, if you have it
  • Where the site is and what kind of site it is

Here’s what helps us quote: the address, the type of site and when it’s open, photos of the system and the last certificate or report, if there is one. Then call us on 0345 646 2711 or drop us a line.

Signs you need grease filter exchange in Pollhill

Hand-washed filters often come back still greasy. Grease lodges deep in baffles and mesh and a sink wash rarely reaches it.

Clients usually contact us after spotting something like this:

  • Grease dripping from the canopy
  • Filters so greasy the air can barely pass
  • A canopy running with filters missing
  • Grease left in baffles after washing

A hall kitchen that only cooks for events, whether near Catholic Church of the Good Shepherd or elsewhere in Pollhill, still needs its extract cleaned, just less often.

What to look for in a quote

  • Proof of accreditation you can verify
  • Whether a written report and photos are included
  • When they can work, and whether that’s outside your opening hours
  • If the quote is a fixed price or an estimate

Our hiring checklist

Landlords, agents and facilities managers

Facilities teams in offices, schools and healthcare sites book us too across Kent. Larger estates can be phased building by building to keep disruption down.

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. Where responsibility is shared, records matter even more.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London