Kent · Grease filter exchange

Grease filter exchange in Palmer's Green, Kent

A scheduled grease filter exchange, swapping dirty canopy filters for clean ones for Palmer's Green, with a survey first and a report with pictures at the end. Call for a fixed quote.

  • Poor airflow through the filters
  • Gaps where filters have been removed
  • A canopy that drips grease

Grease filter exchange in Palmer's Green

Grease filter exchange for kitchens and businesses in Palmer's Green

Good filters only work when they fit properly. Gaps in the filter bank are a direct route into the plenum and every filter is checked when we swap them. Damaged filters are flagged so they can be replaced. We’re often asked to deal with a canopy running with filters missing and a greasy plenum behind the filters, across baffle filters, restaurants and pubs and island canopies.

In a village or hamlet like Palmer's Green, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease.

The sign-off is always in writing: a dated report with photos of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
Palmer's Green (TN12)
Wider area
Kent
Reporting
Written report with photos
Quote
A fixed quote up front
Working hours
After hours by arrangement; emergencies any time
Call
0345 646 2711
Last updated
30 October 2026

When to call us in Palmer's Green

Long cooking hours in Palmer's Green or anywhere else mean more grease on the filters. Heavy daily use means fast build-up so changes need to come round sooner.

Common reasons sites call us are:

  • Filters that leave gaps in the canopy
  • Weak extraction at the canopy
  • Blocked baffle filters
  • Missing filters in the filter bank

Scotney Castle, about 4 miles south, is one of the historic houses near Palmer's Green; if you run event catering at a venue like that, cleans can be booked between functions.

What your quote should include

  • How they set the interval to the next visit
  • Proof of accreditation you can verify
  • Exactly which parts of the system are covered
  • Whether a written report and photos are included

Questions to ask before booking

Staff cleaning versus specialist work

When your team notices a problem between visits, such as dripping grease, a noisy fan, a smell or a filter that won’t come clean, it’s best reported rather than tackled in-house. We’ll take a look and give you a fixed quote.

Staff cleaning and specialist work aren’t the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. That part needs specialist access and equipment.

For landlords and multi-site operators

Managing agents often deal with us directly. Send the address, what’s needed and how access works, and we’ll send a fixed quote.

Multi-site operators often want one contractor and one number. We cover South East England and London, so a run of sites can go into one programme and kept to a regular schedule.

What grease filter exchange cannot fix

Some problems need a different service or another trade:

  • A fan that is failing or too weak for the system
  • A canopy that needs a proper clean
  • An extract that was undersized from the start

Not sure which it is? You can call 0345 646 2711, or send details by email and we will tell you honestly before you book.

Parts of the system we cover

  • School and hospital kitchens
  • Island canopies
  • Baffle filters
  • Restaurants and pubs
  • Wall canopies
  • Mesh filters

How we price grease filter exchange

A fixed price needs a few facts first. We look at:

  • Parking and loading at the site
  • Whether several sites go on one quote
  • A single visit or a regular plan
  • The condition we find in the survey

What you pay depends on the size of the system, the condition it’s in and how easy it is to reach. You get a fixed price before we start, so there are no surprises.

Helping us quote

The more you tell us, the more accurate the quote. When you get in touch, it helps to send:

  • When the site is open and when it’s quiet
  • The site address and the type of premises
  • Detail shots of panels, filters and grilles
  • A few general shots of the system

We don’t publish a price list, because no two systems are the same. Instead, we look at your site first, from pictures or a survey, and then send you a fixed quote. To start, call 0345 646 2711, or email photos.

How the visit works

The first job on site is protection: floors, worktops and anything near the work are covered. Then we make the system safe and start. The work on site takes well under an hour for most canopies, and the area is cleaned down before we leave. Somewhere as small as Palmer's Green, the date and timings are agreed with you well before the day.

  1. We record the number, size and type of your filters.
  2. An exchange schedule is agreed to suit your cooking.
  3. The dirty set is lifted out.
  4. Clean filters go in and we check they sit snugly.
  5. The dirty filters leave with us and the next visit is booked.

Getting ready for the visit

  • Find the previous report, if there is one
  • Mention any locked doors, roof access or ceiling voids
  • Make sure someone can let us in and lock up afterwards

Getting a quote

Want a quote for grease filter exchange? Please give us a ring on 0345 646 2711 or use the quote form with a few details about the site. We will talk you through the work and send you a fixed quote before anything is booked.

Ask for a quote

Advice

Questions from Palmer's Green

Can you get to a site in Palmer's Green?

Yes, Palmer's Green is part of our area, however small the site. A survey first, from pictures or a visit, means we arrive with the right kit.

Which fire and rescue service is responsible for Palmer's Green?

It’s Kent Fire and Rescue Service, which covers Palmer's Green. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.

How long does grease filter exchange take?

It depends on the size of the system, but for a typical site it takes well under an hour for most canopies. We’ll confirm it with the quote.

Can you set up regular visits?

Yes. Regular plans can run on 3, 6 or 12-monthly cycles, depending on what the system needs.

What is TR19?

A BESA specification, with two parts that matter most here: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t law, but it’s the benchmark.

Which accreditations do you hold?

Our accreditations are CHAS, SafeContractor and ISO 9001, alongside BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. The Vent Hygiene Elite scheme is run by BESCA and audited independently.

What’s the right interval for changing filters?

It depends on how much and what the kitchen cooks. Heavy cooking means more frequent changes than kitchens that cook less. We set a schedule that suits your kitchen.

Which sectors do you work in?

We work for restaurants, pubs, hotels, schools, colleges, hospitals, care homes, offices and shops, as well as food production and leisure sites.

Kitchen extracts in Palmer's Green

There are about 6 cafés, restaurants and staff canteens in Palmer's Green and the streets around it, up to about 1.5 miles out, according to the Food Standards Agency’s register. Any of those kitchens with a canopy relies on its filters to catch grease before it reaches the duct. Palmer's Green is covered by Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk. It’s Tunbridge Wells council that sends environmental health officers to food businesses in Palmer's Green. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after.

School kitchens, at schools like Brenchley and Matfield Church of England Primary School for example, are typically cleaned in the holidays so no lunches are lost. Healthcare kitchens, like those at hospitals such as Tunbridge Wells Hospital (about 4.4 miles west), often cook for long hours, which puts them in BESA’s heavier-use bands.

Palmer's Green is about 6 miles east of Royal Tunbridge Wells, in Kent. Whatever kind of site you run in Palmer's Green, we can take on grease filter exchange. We can work out of hours so the site keeps running. Palmer's Green is one of 922 towns, villages and districts in Kent we cover for commercial clients. Our Maidstone page covers sites nearby, about 9 miles away.

Work in TN12 is surveyed, quoted and booked the same way as anywhere else. We also cover the places around Palmer's Green: Castle Hill (1 mile north-east), Pearson's Green (1 mile north-east), Horsmonden (1 mile south-east), Mile Oak (1 mile north) and Hazel Street (2 miles south). Larger places within reach include Maidstone (9 miles north-east), Sevenoaks (13 miles north-west), Royal Tunbridge Wells (6 miles west), Tonbridge (7 miles north-west), Kings Hill (8 miles north) and Foley Park (10 miles north-east).

Landmarks near Palmer's Green

Around Palmer's Green, our work takes us to kitchens and buildings near Halfway House Public House and Mascalls School, among other places. For rail, the closest station is Paddock Wood station, about 2.3 miles north. Other landmarks nearby include Old Scotney Castle (4.1 miles south) and The Hop Farm Museum (3.2 miles north). The countryside around Palmer's Green includes Tudeley Woods RSPB reserve.

Map of Palmer's Green © OpenStreetMap contributors

Leave it or put it right?

Grease dripping from the canopy is a sign the filters can’t hold any more. Drips land on surfaces and equipment below and that is the kind of thing inspectors look for. In a small place like Palmer's Green, a system that fails can take a site out of use.

Kitchens, offices, schools and hospitals are all priced the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we’ll go through it with you.

Why Palmer's Green businesses choose us

  • Full insurance on every job
  • A written report with pictures after each visit
  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
  • One contact for all your sites in London and the South East

See how cleaning jobs are priced and our accreditations and certificates.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London