Kent · Grease filter exchange

Grease Filter Exchange in Highsted

Grease filter exchange for Highsted, from a team that has been trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.

  • Smoke and heat lingering under the hood
  • Missing filters in the filter bank
  • Filter washing that keeps being missed

Grease filter exchange across Highsted

Looking after it afterwards

A little care between visits keeps the system in better shape. Our advice:

  • Watch for grease drips between visits
  • Wipe the outside of the canopy as part of daily cleaning
  • Book full TR19 cleans alongside filter changes
  • Don’t refit a filter that’s bent

Between visits, check that every filter is still in place. Gaps let grease into the plenum, so let us know if one goes missing or gets damaged.

Damaged filters leave gaps in the defence. Sorting them now keeps grease where it can be caught.

Grease filter exchange for kitchens and businesses in Highsted

Across Highsted, our filter exchange suits restaurants, pubs, cafés, schools, care homes and other kitchens, whether there’s one canopy or many. Visits can be timed around your service, so cooking is not interrupted. We’re often asked to deal with staff short of time to wash filters and missing filters in the filter bank, on mesh filters, wall canopies and baffle filters.

Somewhere as small as Highsted, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease.

Accreditations are easy to claim and worth checking. We are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.

The Duct Doctor team standing beside their branded white and blue vans
Place
Highsted (ME9)
Region
Kent
Paperwork
Report and photos after the visit
Quotes
A fixed quote up front
Hours
Evenings, overnight and weekends; 24/7 emergencies
Phone
0345 646 2711
Page updated
30 October 2026

What your team can do, and what needs us

Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, alongside our reports.

When your team notices a problem between visits, such as dripping grease, a noisy fan, a smell or a filter that won’t come clean, they should report it rather than try to fix it. We will take a look and send you a fixed quote.

Different parts, different methods

Baffle filters

Baffle filters use overlapping metal blades that force the air to change direction. Grease is thrown out of the airstream and collects on the baffles.

Busy restaurant and pub kitchens

High-output kitchens clog filters quickly. Their exchange schedule is normally the tightest.

Common questions in Highsted

Do you do school kitchen extract cleaning in Highsted in the summer holidays?

Yes, holiday work suits schools best. With about 15 schools and colleges on the FSA’s register within roughly a mile and a half of Highsted, it pays to plan holiday dates ahead. Tell us your holiday dates and we will book the visit for when the site is empty.

Is Highsted within the area you cover?

Yes, smaller places are covered as well as towns. Photos of the system and directions to the site help us plan the visit.

What if parts of the system cannot be reached?

We record them on the report, with pictures where possible, and we explain what access is needed, such as extra access panels in ductwork.

Do you look at the system first?

Yes, always. Diagnosis comes before treatment: the survey tells us what the system needs and how to reach it and the fixed quote is built on it.

How long does grease filter exchange take?

On site, it takes less than an hour in most kitchens. Bigger or more complicated systems take longer, and we will tell you what to expect.

Will I get paperwork for my records?

Yes, on every job. It’s a dated, written report with photos, plus a certificate via the BESCA Vent Hygiene Elite portal for TR19® Grease cleans. File it with your fire safety records.

Which accreditations do you hold?

We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

Can one contract cover all our sites?

Yes. One number covers all your sites in our area, with visits on a regular schedule.

What grease filter exchange looks like in Highsted

The FSA’s food hygiene register includes about 17 pubs and bars within 1.5 miles or so of the middle of Highsted. Where they serve hot food, their kitchen extracts need cleaning to TR19® like any restaurant’s. Fire safety in Highsted falls to Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. It’s Swale council that sends environmental health officers to food businesses in Highsted. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A dated certificate in the maintenance file answers the question before it’s asked.

Where a hall near Church of St Nicholas, or anywhere in Highsted, hosts lunch clubs or events, its extract gathers grease just as a café’s does.

Highsted is about 2 miles south of Sittingbourne, in Kent. We carry out grease filter exchange for commercial premises of every kind in Highsted and the rest of Kent. Highsted is one of 922 places in Kent where we work for grease filter exchange. There’s also a page for Maidstone, about 10 miles away.

Grease filter exchange in ME9 follows the same survey, fixed quote and written report as everywhere else we cover. Streets in the area include Stockers Hill and Highsted Road, all of which we cover for grease filter exchange. We also cover Rodmersham Green (1 mile east), Rodmersham (1 mile east), Tunstall (1 mile west), Bapchild (1 mile east) and Dungate (1 mile south). We also work in nearby towns such as Maidstone (10 miles west), Ashford (13 miles south-east), Canterbury (15 miles east), Whitstable (13 miles east), Faversham (6 miles east) and Minster (7 miles north).

What’s near Highsted

We work in commercial kitchens and buildings around Fulston Manor School and Cromers Wood and the streets around them. The nearest railway station is Sittingbourne station, about 1.6 miles north of the centre. Well-known places in the area include Sittingbourne Heritage Museum (1.4 miles north) and Bayford Court (1.7 miles north).

Map of Highsted © OpenStreetMap contributors

How it works

On the day, we arrive at the time agreed with you, often in the evening, overnight or at the weekend so the site keeps working. Anything that needs to be off for the work is switched off and left to cool before we start, and floors and nearby surfaces are sheeted. The work itself takes a short visit, depending on how many filters the canopies hold. In a small place like Highsted, the journey is planned ahead and the visit arranged around the site’s hours.

  1. First, we record the size, type and number of filters in each canopy.
  2. A change schedule is agreed to match the kitchen’s cooking hours.
  3. At every visit, the greasy filters are lifted out.
  4. Clean, dry filters are fitted in their place, with no gaps left between them.
  5. We flag any damaged filters or anything wrong with the canopy.

Before we arrive

  • Clear loose items from the work area
  • Agree a time when the area can be out of use
  • Mention any sign-in, permit or induction we need

Ask for a quote

To help us quote: the address, the type of site and when it’s open, a few pictures and the last certificate or report, if there is one. Then phone us on 0345 646 2711, or send details by email.

Ask for a quote

Advice

Common problems we fix in Highsted

Repeated removal and washing takes its toll on filters. A bent filter doesn’t seat properly and grease passes round them.

What we’re most often called out for:

  • Bent or damaged filters that don’t sit properly
  • A greasy plenum behind the filters
  • Filters that come out of the sink still dirty
  • Missing filters in the filter bank

Bursars and site managers at schools such as Rodmersham School tend to book extract cleaning for when the kitchen is empty.

Questions to ask before you book

  • How areas they cannot reach will be recorded
  • When they can work, and whether that is outside your opening hours
  • Whether a written report and photos are included
  • Whether they’re fully insured

Choosing a duct cleaning contractor

What a clean won’t put right

Before booking, it helps to know what’s not included:

  • Cooking smells reaching neighbours, which need odour control
  • Grease already built up in the ductwork, which needs a full TR19 clean
  • A canopy that doesn’t capture the vapour properly

If you’re not sure, just call 0345 646 2711 or email us and we’ll give you a straight answer before you book.

What we work on in Highsted

  • School and hospital kitchens
  • Restaurants and pubs
  • Mesh filters
  • Baffle filters
  • Wall canopies
  • Island canopies

For landlords and multi-site operators

Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we can quote for the whole system.

The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London