East Sussex · Grease filter exchange
Grease filter exchange in Butcher's Cross, East Sussex
Our technicians work in Butcher's Cross on grease filter exchange. Fixed quotes, work around your opening hours and photo reports as standard.
- Gaps where filters have been removed
- Grease collecting in the filter channels
- Grease filters clogged with grease
About our grease filter exchange in Butcher's Cross
The filters in the canopy are the first thing cooking vapour meets. They catch grease before it reaches the plenum and ductwork, but only while they’re reasonably clean. With grease filter exchange, clean filters replace greasy ones at regular intervals. If you have grease dripping from the canopy and a canopy running with filters missing, we can put it right, from school and hospital kitchens, baffle filters and mesh filters onwards.
Work in a small place like Butcher's Cross starts with a call to agree access and timings, and the clean covers the whole system, as it would anywhere: canopy to discharge, then a TR19® certificate and a photo report.
The report is your system’s health record: dated, with photos, and showing what was done. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal and sits alongside the report.
- Where
- Butcher's Cross (TN20)
- Wider area
- East Sussex
- Records
- Written report with pictures
- Quote
- A fixed price before any work starts
- Working hours
- After hours by arrangement; emergencies any time
- Call
- 0345 646 2711
- Checked
- 30 October 2026

Honest limits
We’d rather tell you now than book work that will not help, so these are the things it won’t cover:
- Grease already built up in the ductwork, which needs a full TR19 clean
- Odours from the discharge that filters won’t stop
- An extract that was undersized from the start
Not sure which it is? You can call 0345 646 2711 or send us an email and we will tell you honestly before booking.
Where we work
- Mesh filters
- Wall canopies
- Baffle filters
- Island canopies
- School and hospital kitchens
- Restaurants and pubs
What grease filter exchange looks like in Butcher's Cross
The fire and rescue service for Butcher's Cross is East Sussex Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk. Butcher's Cross, about 37 miles from central London, is within our usual area. We work evenings, overnight and at weekends, so the visit fits around the site.
A hospital like Crowborough War Memorial Hospital, about 4.1 miles north-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. Volunteers running a hall kitchen near Church of the Good Shepherd, or anywhere in Butcher's Cross, may not know when the extract was last cleaned, and a grease test settles it.
Butcher's Cross is about 4 miles south-east of Crowborough, in East Sussex. Sites in Butcher's Cross get the same service as everywhere we cover: a survey first, a fixed quote, work timed around your hours and a report with photos. Butcher's Cross is one of 289 places in East Sussex we cover for commercial clients. For sites nearby, see our Brighton page (20 miles or so).
Every address in TN20 is within our area for grease filter exchange, from the main roads to the quietest streets. Other places close to Butcher's Cross include Skippers Hill (1 mile south-west), Five Ashes (1 mile south), Woolbridge (1 mile north-east), Wellbrook (1 mile east) and Mayfield (2 miles north-east). Larger places within reach include Bexhill-on-Sea (15 miles south-east), Lewes (13 miles south-west), Hailsham (10 miles south), Crowborough (4 miles north-west), Uckfield (6 miles south-west) and Polegate (13 miles south).
Near you in Butcher's Cross
Around Butcher's Cross, our work takes us to kitchens and buildings near Five Ashes CofE Primary School and The Five Ashes Inn and the streets around them. The nearest railway station is Crowborough station, about 3 miles north-west of the centre. Other landmarks nearby include Tickerage Castle (4.1 miles south-west) and Crowborough War Memorial Hospital (4.1 miles north-west). The countryside around Butcher's Cross includes Selwyns Wood.
How the visit works
A visit follows the same order every time: sheeting and protection first, isolate whatever needs isolating, do the work, clear away and leave you the report. The visit itself takes a few minutes per canopy, longer for a large kitchen with several canopies. Somewhere as small as Butcher's Cross, the date and timings are agreed with you well before the day.
- First, we record the size, type and number of filters in each canopy.
- We agree a schedule that suits how much the kitchen cooks.
- On each visit, the dirty filters come out of the canopy.
- Clean filters go straight back in, seated properly with no gaps.
- We flag any damaged filters or anything wrong with the canopy.
How to prepare
- Tell us the best time to work, such as after service or at a weekend
- Let us know about parking and loading
- Have your last certificate or report to hand
Get a fixed quote
Every quote begins with a look at the system, from your pictures and details or, where that is not enough, a survey on site. After that, you get a fixed price for the work, before we start.
Related advice
How the job changes from site to site
Busy restaurant and pub kitchens
When service is non-stop, filters get forgotten. A regular exchange means nobody has to remember.
The plenum
Clean filters reduce the grease reaching the plenum, but it’s still cleaned during a full TR19 clean.
Common problems we fix in Butcher's Cross
Every fry, grill and sauté sends grease-laden vapour upwards. Much of it is trapped by the filters, and day by day they load up and airflow falls away.
These are the problems we see most often:
- Grease left in baffles after washing
- Grease dripping from the canopy
- Poor airflow through the filters
- Staff short of time to wash filters
For schools such as Skippers Hill Manor School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.
What to look for in a quote
- Exactly which parts of the system are covered
- Whether the quote is based on a survey or pictures
- What paperwork you get at the end
- Whether inaccessible sections are listed on the report
What affects the cost of grease filter exchange
There’s no set price list, because no two systems are the same. What we look at:
- The scale of the work
- One-off work versus a regular cycle
- Whether we need access equipment or extra panels
- Whether several sites go on one quote
What you pay depends on how big the system is, what state it’s in and access to every part of it. We give you a fixed price before any work starts, so you know where you stand.
What to send for a quote
To help us quote quickly, please include:
- Any symptoms, from odd noises to smells or leaks
- How we’d reach plant on a roof or in a plant room
- The paperwork from the last visit, if you have it
- Wide pictures of the system and the area around it
If you need grease filter exchange in Butcher's Cross, call 0345 646 2711, or send details by email. Let us know the site type and the opening hours, plus pictures or the previous report if they’re to hand. We typically send a fixed quote within one working day.
Also near Butcher's Cross
What else we do in Butcher's Cross
What staff can safely do
Logging matters as much as cleaning. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
Your questions about grease filter exchange in Butcher's Cross
Can you work in Butcher's Cross outside opening hours?
Yes, out-of-hours work is a big part of what we do. The site is handed back ready to open. Your opening times are the first thing we ask for.
Which council inspects kitchens in Butcher's Cross?
Food hygiene inspections in Butcher's Cross are carried out by Wealden council. Ratings are published by the Food Standards Agency, so a clean extract and good records are worth keeping up.
Will I get paperwork for my records?
Yes, on every job. The report is dated and includes photos, plus a certificate via the BESCA Vent Hygiene Elite portal for TR19® Grease cleans. Keep it in your maintenance log.
Do you handle baffle and mesh filters?
The common types of grease filter: baffle and mesh. Mention how many canopies you have when you get in touch, or we’ll check on the first visit.
Can damaged filters stay in the canopy?
A badly damaged filter should be replaced. We’ll tell you which ones and why when we find them.
Can you come out in an emergency?
Yes. For anything urgent, such as a fan failure or damage after a fire, ring the 24/7 line and we will talk you through the next steps.
Does the law say we must follow TR19?
No. TR19® is BESA’s specification, not legislation. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005: the responsible person must assess and reduce fire risk, and cleaning to TR19® is the recognised way to show grease is under control.
What’s the right interval for changing filters?
It depends on how much and what the kitchen cooks. Heavy cooking means more frequent changes than kitchens that cook less. We agree the interval with you.
Multi-site and managed buildings
Keeping records across a portfolio is half the battle. Each visit ends with a dated report and pictures, so you can show an insurer or inspector what was done at each site.
We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we can quote for the whole system.