Thurrock · Extract fan repair and replacement
Extract Fan Repair in West Tilbury
Looking for extract fan repair in West Tilbury? We survey first, send you a fixed quote and work around your opening hours, then sign off with a report and photos.
- A fan that won’t start at all
- An extract fan that rattles or knocks
- A humming noise from the fan motor
Honest limits
An honest diagnosis matters more to us than a booking, so here’s what extract fan repair won’t do:
- An extract system that was undersized from the start
- Odour complaints that need filtration rather than a fan repair
- Faults in the building’s electrical supply, which need an electrician
If you’re not sure, just call us on 0345 646 2711 or use the quote form and we’ll give you a straight answer.
What we work on in West Tilbury
- Belts and pulleys
- Kitchen extract fans
- Bearings
- Roof and wall fans
- Fan motors
- Fan housings
How we handle extract fan repair in West Tilbury
Diagnosis comes before parts. The motor, drive, impeller, bearings and mounts are all checked and the speed control too. Then you are given a fixed quote for the repair or the replacement. If you have an extract fan that has stopped working and an old fan that needs replacing, we can help.
A callout to a small place like West Tilbury goes better when we know what we’re looking at: a photo of the fan, the details on its label and the access arrangements help us plan.
Nothing is signed off by word of mouth: a dated report with pictures of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. It shows what was done and what, if anything, couldn’t be reached.
- Place
- West Tilbury (RM18)
- Wider area
- Thurrock
- Records
- Report and photos after the visit
- Quotes
- Fixed quote, usually within a working day
- Hours
- When your site is closed, plus a 24/7 line
- Phone
- 0345 646 2711
- Reviewed
- 30 October 2026
The process
Your staff don’t need to do much on the day. Someone lets us in at the agreed time and shows us where everything is, and the rest is down to us. Afterwards, the area is left tidy and the written report follows. In a small place like West Tilbury, the journey is planned ahead and the visit arranged around the site’s hours.
- We agree a time to attend, out of hours if needed.
- The extract is switched off and the fan opened up.
- We inspect every moving part and the fixings.
- You hear whether repair or replacement makes sense, with a fixed quote.
- We complete the work and check the fan runs smoothly.
Before we arrive
- Arrange a key holder or contact on site
- Agree a time when the area can be out of use
- Dig out any earlier paperwork for the system
How to get a quote
Getting a quote doesn’t take long. Call or email with a few details and you will usually have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.
Related advice
In-house cleaning or a specialist?
If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.
Staff cleaning and specialist work aren’t the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. That part needs specialist access and equipment.
Extract fan repair in West Tilbury: local notes
The coast is only about 2 miles from West Tilbury. Motor mounts, bolts and housings on outdoor fans corrode faster close to the coast. Food Standards Agency data counts about 8 restaurants, cafés and works canteens and about 16 sandwich bars and takeaways in West Tilbury and the streets around it, up to about 1.5 miles out. Those that cook under a canopy rely on a fan that runs every hour they’re open. Environmental health officers from Thurrock council inspect food businesses in West Tilbury. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. That makes a fan repair urgent rather than something to put off.
If you run a church or community hall kitchen, near St James' Church or elsewhere in West Tilbury, an extract fan that rarely runs can seize or fail when it’s needed.
West Tilbury is about 3 miles east of Grays, in Thurrock. We carry out extract fan repair for commercial premises of every kind in West Tilbury and the rest of Thurrock. We cover 26 places across Thurrock, from busy centres to quieter spots. You can also see our page for Maidstone, about 16 miles away.
We cover every part of RM18 for extract fan repair and the roads nearby. Streets in the area include Church Road, Blue Anchor Lane and Rectory Road, all of which we cover for extract fan repair. Neighbouring places we cover for extract fan repair include Biggin (1 mile west), Chadwell St Mary (1 mile north-west), Tilbury (2 miles south-west), Orsett Heath (2 miles north-west) and Little Thurrock (2 miles west). Within a short drive, we also cover Stanford-le-Hope (4 miles north-east), South Ockendon (5 miles north-west), Balstonia (3 miles north-east), Corringham (4 miles north-east), Aveley (6 miles west) and South Stifford (4 miles west).
Landmarks near West Tilbury
Typical jobs here are in premises near The Gateway Academy and The Kings Head pub. For rail, the closest station is East Tilbury station, roughly 1 mile north-east. Other landmarks nearby include Orsett Hospital (2.4 miles north-west) and Walton Hall Museum (1.5 miles north-east). For a walk, there’s Thurrock Thameside Nature Park and Sawyers Lake.
Questions from West Tilbury
Who do I call if an extract fan fails in West Tilbury?
We run a 24/7 emergency line for failed extract fans, and West Tilbury is part of our area. Call 0345 646 2711 and tell us what the fan is doing, or not doing. If you can, stop cooking until the fan is checked.
Which council inspects kitchens in West Tilbury?
Kitchens in West Tilbury are inspected by Thurrock council’s environmental health officers. Keeping the fan serviced is easier than explaining a broken one on inspection day.
What happens to the waste?
Anything we remove is contained as we work and taken away with us, including grease, debris and dirty water. We don’t leave it behind.
Is repair an option before replacing the whole fan?
Often, yes. A clean, a new belt or new bearings can bring a fan back and we only recommend replacement when repair does not make sense.
What causes a noisy extract fan?
Common causes are grease on the impeller, worn bearings, slipping belts and loose mountings. Rattles, whines and grinding point to different faults, and we diagnose it on site.
Does the law say we must follow TR19?
No. TR19® is BESA’s specification, not legislation. The legal duty comes from the Regulatory Reform (Fire Safety) Order 2005: the responsible person must assess and reduce fire risk, and TR19® is the benchmark for showing that grease in the extract is under control.
Should the fan be cleaned as well as repaired?
Doing both together is often sensible. A TR19 clean covers the canopy, plenum, ductwork and fan, with a certificate and photo report.
Are you fully insured?
Yes, fully. We also hold CHAS and SafeContractor for clients who vet their contractors.
Keeping the system healthy
Good habits slow the build-up between visits. Our tips:
- Report new noises from the fan early
- Get a noisy fan checked rather than slowed down
- Make sure the isolator and controls are easy to reach
- Keep the fan on a planned cleaning cycle
We run the fan and check it’s steady before we go. You will hear what we found and what we did, and anything else we noticed is pointed out.
A 3, 6 or 12-monthly cleaning plan brings us back at set intervals, so the fan is looked at as part of each visit and wear is caught earlier.
What affects the quote in West Tilbury
The survey tells us what the work involves. We look at:
- The condition of the system
- Parking and loading at the site
- How big the system is
- The number of sites or systems
A single site or a whole portfolio, we price it on the same basis: the work involved, the access and the timing. The price is fixed before we start.
What to send for a quote
We can often survey from photos. The most useful are:
- The postcode and the type of business
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Close-ups of filters, grilles, hatches or access panels
- Any previous report or certificate
To get a fixed quote, call us on 0345 646 2711, or send details by email with the site type, your trading hours and a short description of the system. A few photos and your last certificate or report help a lot. You’ll typically have a quote within one working day.
When to call us in West Tilbury
In West Tilbury, as anywhere, long cooking days mean long hours for the fan. On belt-driven fans, belts stretch, crack and start to slip, so the fan squeals or turns more slowly.
Keep an eye out for these warning signs:
- A motor that trips out or overheats
- An old fan that needs replacing
- A dead fan motor
- A fan rattling in its housing
For school kitchens, at schools like Herringham Primary Academy for example, a planned fan repair in the holidays avoids losing lunches in term time.
Comparing quotes
- What hours they’ll be on site
- Whether the price is fixed
- Which accreditations they hold, and whether you can check them
- How they set the interval to the next visit
Managing agents and facilities teams in West Tilbury
We regularly work with managing agents. Tell us the site, the work and the access arrangements and we’ll come back with a fixed quote.
Keeping records across a portfolio is half the battle. Every visit ends with a dated report and photos, so you can show an insurer or inspector what was done at each site.