Kent · Extract fan repair and replacement
Extract fan repair and replacement in Thong, Kent
Looking for extract fan repair in Thong? We diagnose first, fix the price and book the work around your hours, finishing with a written report and pictures.
- A dead fan motor
- An old fan that needs replacing
- A knocking noise from the extract fan
Aftercare tips
No system stays clean for ever, but care slows the build-up. Our tips:
- Do not wait for a noisy fan to stop
- Do not turn the fan down to hide a noise
- Make sure staff know who to call if the fan fails
- Keep the fan on a planned cleaning cycle
Listen to the fan over the next few weeks. If anything changes, let us know, so it can be looked at before it grows.
Noise is usually the first sign of a fan problem. Booking a check at this stage keeps it a planned job instead of a breakdown at the worst moment.
Extract fan repair for kitchens and businesses in Thong
Diagnosis comes before parts. We look at the motor, the belts or direct drive, the impeller and the mountings, along with the fan’s controls. Then you are given a fixed quote for the repair or the replacement. If you are dealing with a fan running too slowly to clear the kitchen and a squealing belt on start-up, we can help.
Somewhere as small as Thong, a kitchen extract fan might serve a pub, a school, a care home or a hall kitchen. A failed fan stops the kitchen, and our 24/7 emergency line covers rural addresses too.
We are CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. We are also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we’ve been trading since 2009.
- Where
- Thong (DA12)
- Wider area
- Kent
- Reporting
- Photo report after every visit
- Quotes
- Fixed quote, usually within a working day
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Call
- 0345 646 2711
- Checked
- 30 October 2026
Do you need extract fan repair in Thong?
Fans everywhere, Thong included, live in a hard environment: heat, grease, steam and long running hours. Condensation can corrode parts, and age catches up with every fan in the end.
Keep an eye out for these warning signs:
- A fan that will not start at all
- A fan that keeps cutting out
- An extract fan that rattles or knocks
- An old fan that needs replacing
Occasional-use kitchens, such as a hall kitchen near Church of St Peter and St Paul or elsewhere in Thong, are where a stiff or seized fan can turn up.
Before booking anyone
- Whether the quote is based on a survey or photos
- What insurance they carry
- Whether a written report and pictures are included
- When they can work, and whether that is outside your opening hours
Your questions about extract fan repair in Thong
Can you come out to a failed extract fan in Thong out of hours?
Our emergency line runs 24/7, and Thong is within the area we cover. Ring 0345 646 2711 at any hour and describe the fault. A photo of the fan’s rating plate helps.
Does coastal air change anything about extract fan repair in Thong?
It can, as Thong is within about 3 miles of the sea, where salt in the air is hard on metal. Rooftop fans, discharge cowls and fixings are checked for corrosion as well as grease.
Which accreditations do you hold?
Our accreditations are CHAS, SafeContractor and ISO 9001, and we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. The Vent Hygiene Elite scheme is run by BESCA and audited independently.
Do you work with multi-site operators?
Yes. You deal with one contact for every site in our area, with visits on a regular schedule.
What happens if you can’t reach some of it?
The report shows them clearly. In ductwork, new access panels are often the answer, and we can fit those.
Does a faulty extract fan always need replacing?
That depends on what we find. We diagnose first and tell you whether a repair is realistic and quote a fixed price for the option you choose.
What do you do with what you remove?
Waste is contained during the work and removed when we leave, from grease and debris to used cleaning water. We do not leave it behind.
Does the law say we must follow TR19?
No, not in itself. Insurers, fire officers and EHOs look to TR19® as the benchmark, and many insurers ask for proof of cleaning to it. The legal duty sits in the Regulatory Reform (Fire Safety) Order 2005, which applies in England and Wales.
What affects the quote in Thong
There’s no set price list, because sites vary so much. The quote depends on:
- Any permits to work or inductions
- The size of the system
- Parking and loading at the site
- Working hours and out-of-hours timing
Working hours, access and the scale of the site can all change the price. We take each of them into account, and the price is fixed before we start.
What we need to know
What to send for a quote:
- Any symptoms, from odd noises to smells or leaks
- The times we could work without disrupting the site
- The roof, plant room or outside wall the system runs to
- Any previous report or certificate
There’s no standard price list, because no two systems are the same. We look at your system first, from pictures or on a visit, and then give you a fixed quote. To get going, ring 0345 646 2711 or email us.
How it works
Protection comes first: floors, worktops and anything near the work are covered. Then we make the system safe and start. It takes anything from an hour or two to a full visit, depending on the fault, and the area is cleaned down before we leave. Somewhere as small as Thong, the date and timings are agreed with you well before the day.
- We ask what the fan is doing, from noise and vibration to a full stop.
- The fan is isolated and opened up so we can see inside.
- We check the motor, bearings, drive, impeller and mountings.
- We explain the fault and give you a fixed price for the fix.
- Once the work is done, we run the fan and check it’s steady and quiet.
Preparing for the visit
- Name a contact who can let us in at the agreed time
- Dig out any earlier paperwork for the system
- Clear the space around the work
Get a fixed quote
Need a price for extract fan repair? Please give us a ring on 0345 646 2711 or send us an email and tell us about the site. We will explain what we’d do and send a fixed quote before anything is booked.
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What else we do in Thong
What your team can do, and what needs us
Some jobs should never be done in-house: entering ducts, working on fans, testing dampers and taking grease readings need training, the right equipment and safe access. Leave those to us.
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.
What the work involves, part by part
Motors and bearings
The motor and its bearings work hardest. Heat, grease and long running hours all wear them.
Belt-driven fans
With belts and pulleys, there’s more to wear. More parts to inspect, but many faults are straightforward to fix.
What extract fan repair looks like in Thong
Thong is within about 3 miles of the coast. A fan exposed to sea air needs its fixings and housing checked more often than one inland. Look up Thong on the FSA’s food hygiene register and you will find about 12 restaurants, cafés and works canteens and about 18 takeaways within roughly a mile and a half of the centre of Thong. Wherever they cook under a canopy, a failed extract fan stops the kitchen. Food hygiene inspections in Thong are the job of Gravesham council’s environmental health team. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. A kitchen without a working fan has a problem to fix quickly.
School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like Riverview Infant School, fix a failing fan before term starts.
Thong is about 2 miles south-east of Gravesend, in Kent. Anywhere in DA12, we cover extract fan repair for commercial sites. Thong is one of 922 places in Kent we cover for commercial clients. For sites nearby, see our Maidstone page, about 11 miles away.
Here we cover the DA12 postcode area for extract fan repair. Neighbouring places we cover for extract fan repair include Upper Ifield (1 mile east), Shorne Ridgeway (1 mile east), Shorne (1 mile east), Chalk (1 mile north) and Higham (2 miles east). Within a short drive, we also cover Maidstone (11 miles south-east), Sittingbourne (15 miles east), Dartford (8 miles west), Sevenoaks (13 miles south-west), Northfleet (3 miles north-west) and Swanley (10 miles west).
Local landmarks in Thong
Typical jobs here are in premises near Shorne Woods Country Park and Thamesview School. Thong’s nearest station is Sole Street station, about 2.2 miles south-west of the centre. A little further out are Rochester Castle (4.5 miles east) and Gravesham Museum (2.6 miles north-west). For a walk, there’s Rede Common and Gad's Hill.
When something else is needed
To be straight with you, there are a few things this work won’t fix:
- A system that needs redesigning rather than repairing
- Odour complaints that need filtration rather than a fan repair
- Grease throughout the ductwork, which needs a full TR19 clean
Not sure which it is? You can call 0345 646 2711 or email us and we will tell you honestly before you book.
Where we work
- Kitchen extract fans
- Roof and wall fans
- Fan motors
- Bearings
- Fan housings
- Belts and pulleys