Thurrock · Extract fan cleaning
Extract fan cleaning in South Ockendon, Thurrock
One call covers extract fan cleaning in South Ockendon, from survey to sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.
- Grease around the motor and its mounts
- Less air being pulled from the kitchen
- Vibration from an unbalanced impeller
Extract fan cleaning in South Ockendon, done properly
Duct Doctor has been cleaning kitchen extract fans since 2009. We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we are fully insured, with CHAS, SafeContractor and ISO 9001. If you’re dealing with grease around the motor and its mounts and a fan coated in grease inside its housing, we can help.
For a smaller kitchen near South Ockendon, a TR19® clean is the same job as anywhere: canopy, filters, plenum, duct, fan and discharge. The visit is booked around your opening hours, and the journey is planned ahead.
Insurers, fire officers and environmental health officers all look at records. That is why every job is written up in a report with pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Where
- South Ockendon (RM15)
- Wider area
- Thurrock
- Paperwork
- Certificate plus before-and-after photos
- Price
- Fixed quote, usually within a working day
- When we work
- Evenings, overnight and weekends; 24/7 emergencies
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Multi-site and managed buildings
Running several sites is easier with one contractor. We cover South East England and London, so visits at different addresses can be planned together and kept to a regular schedule.
We regularly work with managing agents. Tell us the site, the work and the access arrangements, and we’ll send a fixed quote.
Common problems we fix in South Ockendon
By the time air reaches the fan, it has passed the canopy, filters and duct. Whatever grease is still in it settles on the impeller and inside the housing, and the spinning blades fling it onto the walls of the housing.
Most sites get in touch after spotting one of these:
- A heavily greased fan housing
- A fan motor running hot under a coat of grease
- Grease escaping from the fan outlet
- Hot, greasy smells near the fan
A kitchen near Ockendon station that serves breakfast and dinner can run its extract twelve hours or more, which shortens the cleaning interval.
Questions to ask before booking
- What paperwork you get at the end
- What’s included in the scope, part by part
- Whether VAT is included
- How areas they can’t reach will be recorded
What a clean will not put right
It’s worth knowing the limits before booking:
- Grease in the duct and canopy before the fan (those need a full TR19 clean)
- An impeller that’s bent or split
- Wiring faults to the fan
If you are not sure, just call 0345 646 2711, or email photos and we will give you a straight answer before booking.
Parts of the system we cover
- Discharge points
- Centrifugal fans
- Roof-mounted fans
- Fan housings
- In-line fans
- Axial fans
What extract fan cleaning looks like in South Ockendon
Look up South Ockendon on the FSA’s food hygiene register and you will find about 10 cafés, restaurants and staff canteens and about 10 takeaways and sandwich shops in South Ockendon and the streets around it, up to about 1.5 miles out. Any of those kitchens with a canopy relies on a fan that gathers grease as it runs. Essex County Fire and Rescue Service covers South Ockendon. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Food hygiene inspections in South Ockendon are the job of Thurrock council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Before-and-after photos from each clean are a simple way to show the extract is in hand.
Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Thurrock Community Hospital is the nearest hospital to South Ockendon, about 2.4 miles south-east. A hall kitchen that only cooks for events, whether near Church of St Nicholas or elsewhere in South Ockendon, still needs its extract cleaned, just less often.
South Ockendon is about 3 miles north-west of Grays, in Thurrock. From the centre of South Ockendon to the outskirts, we cover extract fan cleaning for every kind of premises, from a single unit to a large public building. South Ockendon is one of 26 towns, villages and districts in Thurrock we cover for extract fan cleaning. We also work in London, about 17 miles from South Ockendon.
We cover every part of RM15 for extract fan cleaning and the streets around it. You will find streets such as Cullen Square, Ayron Road and Ardmore Road, and we cover them all for extract fan cleaning. Other places close to South Ockendon include North Ockendon (2 miles north), Aveley (2 miles south-west), Puddle Dock (3 miles north), Wennington (3 miles west) and Hacton (3 miles north-west). Larger places within reach include Stanford-le-Hope (6 miles east), Grays (3 miles south-east), Balstonia (6 miles east), Corringham (7 miles east), Chadwell St Mary (4 miles south-east) and Tilbury (5 miles south-east).
Landmarks near South Ockendon
Locally, jobs take us to businesses close to Beacon Hill Academy, Belhus and Royal Oak Inn and the streets around them. South Ockendon has its own railway station: Ockendon station. A little further out are Thameside Centre (2.9 miles south-east) and Thurrock Community Hospital (2.4 miles south-east). Not far away are Chafford Gorges Nature Park.
Places near South Ockendon
Other services in South Ockendon
Common questions in South Ockendon
Who would carry out a food hygiene inspection at a kitchen in South Ockendon?
Kitchens in South Ockendon are inspected by Thurrock council’s environmental health officers. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.
Can a school canteen extract in South Ockendon be done out of term time?
Yes. The holidays are the usual time for school work. Around South Ockendon, the Food Standards Agency lists about 7 schools and colleges with registered kitchens within a mile and a half or so. Just give us a ring on 0345 646 2711 or send us an email with your term dates and we will plan around them.
What’s TR19?
A BESA specification, with two parts that matter most here: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t law, but it’s the benchmark.
Do you cover South Ockendon?
Yes. Our area takes in London and the counties of South East England, South Ockendon included.
Are you fully insured?
Yes. We carry full insurance and have been trading since 2009.
Is TR19 a legal requirement?
No. The law sets the duty, and TR19® is the recognised benchmark for meeting it. Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person has to manage fire risk, and without records, many insurers may refuse or reduce a claim.
Is there a survey before the work?
Yes. For many sites, pictures and a few details are enough, and larger or hidden systems get a visit.
What if parts of the system cannot be reached?
Anything we cannot reach goes on the report, with photos where possible, and we tell you what would make it reachable, such as extra access panels in ductwork.
What happens if it’s left?
Grease on the impeller makes the fan less efficient. Less air is pulled from the kitchen, so heat and smoke linger, while the motor runs under more strain. A visit arranged in advance is far less disruptive than a callout on a busy day.
Kitchens, offices, schools and hospitals are all priced the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we’ll explain each part.
What you get with us
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Each visit written up, with pictures
- Fixed quotes, normally within one working day
- In business since 2009
Read what affects the cost or our accreditations.
What happens on the day
A visit follows the same order every time: protect the area, isolate whatever needs isolating, carry out the extract fan cleaning, tidy up and hand over the paperwork. On site, the work takes an hour or two for one fan, longer when it’s hard to reach. Tell us when your site near South Ockendon is quiet and the visit will be booked for then.
- We locate the fan and plan how to reach and isolate it.
- It’s isolated so it can’t run while we work.
- Grease is scraped off the impeller blades and casing.
- The fan is degreased, taking care around the motor.
- We reassemble, run and photograph the fan.
Before we arrive
- Name a contact who can let us in at the agreed time
- Let us know about permits to work or site inductions
- Tell us the best time to work, such as after service or at a weekend
Getting a quote
Getting a quote doesn’t take long. Call or email with a few details and you will normally have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.
Related advice
Keeping the system healthy
Think of this as the after-treatment advice, short and simple:
- Leave a clear route to the fan
- Run the extract throughout cooking
- Tell us if the extract feels weaker
- Listen for new noises or vibration from the fan
The area around the fan is left clean, with waste grease removed. Wherever the fan is, the area around it is cleaned down.
Fewer grease particles reaching the fan means less build-up. Keep the grease filters clean, fitted and in place, and replace any that are damaged.
What affects the quote in South Ockendon
You’ll get a fixed price before we start. It’s based on:
- Whether we need access equipment or extra panels
- How many systems or sites are involved
- When the work can happen, such as evenings, overnight or weekends
- Site rules, permits and inductions
Leaving it longer rarely makes the work cheaper. Problems in a system tend to grow, and a neglected system can mean more work. If you’re unsure, call 0345 646 2711 or send us an email and we will give you an honest view and a fixed quote.
Asking for a quote
To speed up the quote, please include:
- Problems your staff have spotted
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Your opening hours and when the area is out of use
- Wide photos of the system and the area around it
Need a price for extract fan cleaning? Please ring 0345 646 2711 or email us and tell us about the site. We’ll explain what we’d do and send a fixed quote before you commit to anything.