Kent · Ductwork cleaning
Ductwork cleaning in The Platt, Kent
Ductwork cleaning for The Platt and the surrounding area: a survey, a fixed price, careful work and proper paperwork. Ask us for a fixed quote.
- Thick crusts of old grease along the duct
- Grease seeping out of the duct seams
- Stale grease odours from the duct
Ductwork cleaning in The Platt
Many ducts were installed with too few access doors. TR19 calls for any section we couldn’t reach to be recorded, and new panels can be fitted to reach it in future. It’s better to know than to assume. Common call-outs are for a duct clean needed for an insurer and years of grease along the duct floor, on attenuators, horizontal duct runs and multi-storey ducts.
Work in a small place like The Platt starts with a call to agree access and timings, and the clean itself is the same full TR19® job as in any town: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.

- Where
- The Platt (TN3)
- Wider area
- Kent
- Reporting
- Certificate plus before-and-after photos
- Quotes
- A fixed price before any work starts
- When we work
- Overnight and weekend work, 24/7 emergency callout
- Call
- 0345 646 2711
- Checked
- 30 October 2026
What we do, step by step
On the day, we arrive at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool first, and the area around the work is covered and protected. The work itself takes a shift or more, depending on the length of the runs and the number of access points. A few photos of the system help us make the most of a visit to a place like The Platt.
- The duct route is surveyed and every access point found.
- Grease thickness is measured at set points.
- Once the kitchen has closed, we protect the area and open the panels.
- Thick grease is scraped out, then the runs and risers are degreased.
- We close up, re-test, photograph and record anything out of reach.
Preparing for the visit
- Mention any sign-in, permit or induction we need
- Name a contact who can let us in at the agreed time
- Let us know about parking and loading
How to get a quote
Photos are enough for some jobs, while others need a look on site. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, you get a fixed price before work begins.
Related advice
In-house cleaning or a specialist?
If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, it’s best reported rather than tackled in-house. We’ll take a look and send you a fixed quote.
Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but hidden parts of the system still need specialist attention.
Do you need ductwork cleaning in The Platt?
Risers carry the extract up through the building. Grease collects on the riser walls and gathers at the bottom as liquid grease runs down. Panels along the riser make proper cleaning possible.
What we are most often called out for:
- Smells of old cooking grease from the ductwork
- An insurer asking for TR19 evidence
- Hardened, baked-on grease in long horizontal runs
- Fat dripping from the ductwork
Wadhurst Castle, about 3 miles south-east, is one of the historic houses near The Platt; if you run event catering at a venue like that, cleans can be booked between functions.
What to look for in a quote
- Whether the quote shows VAT
- Whether the figure could change on the day
- What insurance they carry
- How areas they cannot reach will be recorded
Nearby places to The Platt
More services for The Platt
What happens if it’s left?
Under BESA guidance, the mean grease level should stay at or below 200 microns between cleans. A reading of 500 microns or more at any point means a spot clean straight away. Putting off the clean only pushes readings higher. In a small place like The Platt, a system that fails can take a site out of use.
When the work has to happen, how we reach it and how big the site is can all change the price. We take each of them into account, and the price is fixed before any work starts.
Why choose Duct Doctor in The Platt
- One number for every site across the South East and London
- Full insurance on every job
- Fixed quotes from a survey or photos
- We diagnose before we treat
See how cleaning jobs are priced and our accreditations and certificates.
What ductwork cleaning looks like in The Platt
In The Platt, food businesses are inspected by environmental health officers from Wealden council. Extraction counts as kitchen equipment, so its condition can come up on the day. Before-and-after photos from each clean are a simple way to show the extract is in hand. The fire and rescue service for The Platt is Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
For schools such as Frant Church of England Primary School, kitchen extract cleaning is usually booked for the holidays, when the canteen is closed. If you run catering at a healthcare site, such as a hospital like Tunbridge Wells Homeopathic Hospital about 3.4 miles north, the extract may need cleaning more often than a part-time kitchen.
The Platt is about 4 miles south of Royal Tunbridge Wells, in Kent. If you need ductwork cleaning in The Platt, it’s easy to get a fixed quote: please call us on 0345 646 2711, or email photos. We work across South East England and London, The Platt included. Across Kent, we cover 922 places, and The Platt is one of them. Maidstone is in our area too, about 17 miles from The Platt.
We work across TN3 for ductwork cleaning and the roads nearby. We also cover Frant (1 mile north), Mark Cross (2 miles south), Eridge Green (2 miles north-west), Town Row (3 miles south-west) and Tidebrook (3 miles south). Larger places within reach include Sevenoaks (14 miles north), Royal Tunbridge Wells (4 miles north), Tonbridge (8 miles north), Kings Hill (14 miles north-east), Paddock Wood (8 miles north-east) and Southborough (5 miles north).
Local landmarks in The Platt
We work in commercial kitchens and buildings around The George Public House and Eridge Park. The Platt’s nearest station is Frant station, roughly 1.7 miles north-east. A little further out are Tunbridge Wells Homeopathic Hospital (3.4 miles north) and The Corn Exchange (2.9 miles north). Not far away are Broadwater Warren RSPB Reserve.
What affects the quote in The Platt
The price is fixed before any work begins. It’s based on:
- Site rules, permits and inductions
- Working hours and out-of-hours timing
- Access, including roofs, risers and ceiling voids
- One-off work versus a regular cycle
Combining work into one visit or one programme often makes better use of the time. Mention every system or site you need covered, and you’ll get one fixed quote.
Asking for a quote
To help us quote quickly, please include:
- Detail shots of panels, filters and grilles
- The site address and the type of premises
- How we’d reach plant on a roof or in a plant room
- The paperwork from the last visit, if you have it
Every quote begins with a look at the system, from your photos and details or, where that isn’t enough, a survey on site. Then we send a fixed price, before we start.
Managing agents and facilities teams in The Platt
We also work for facilities teams across offices, schools and healthcare across Kent. Work can be phased by floor, building or site around the people who use them.
Keeping records across a portfolio is half the battle. Each visit produces a dated report with pictures, so you can show an insurer or inspector what was done at each site.
FAQs for The Platt
Do you work overnight in The Platt?
Yes, evening, overnight and weekend work is normal for us. The work in The Platt can fit around your hours. Tell us your opening hours when you ask for a quote.
Which fire authority looks after The Platt?
It’s Kent Fire and Rescue Service, which covers The Platt. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
Which kinds of sites do you work on?
Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, plus food production and leisure sites.
Can you clean ductwork with no access panels?
Any section we cannot reach is recorded on the report, as TR19 expects. New panels can be fitted to reach them in future.
Can you look after several sites?
Yes. We work across South East England and London, so sites at different addresses can be planned together as one programme. Every site has its own report.
Do you work in The Platt?
Yes. We cover The Platt and across Kent, as part of our work across South East England and London. For a fixed quote, give us a ring on 0345 646 2711, or email photos.
Will we have to shut during the visit?
Not normally. Visits are timed for when the area is closed, such as overnight or at a weekend, so the site can carry on as normal.
What if parts of the system can’t be reached?
They’re listed in the report, never skipped quietly. You’ll know exactly which parts weren’t reached and why, and we can quote to improve the access.
When something else is needed
An honest diagnosis matters more to us than a booking, so here’s what ductwork cleaning will not do:
- Ductwork that was poorly designed
- Ductwork that is corroded, split or holed (that needs a ductwork contractor)
- Fire dampers that do not close (they need testing and remedials)
If you are not sure, just give us a ring on 0345 646 2711, or send details by email and we will give you a straight answer.
What the work covers
- Access panels
- Bends and junctions
- Attenuators
- Multi-storey ducts
- Vertical risers
- Horizontal duct runs