Kent · Ductwork cleaning
Duct cleaning in Shatterling
Professional ductwork cleaning in and around Shatterling, booked around your opening hours and signed off in writing with pictures.
- A grease test showing the duct is overdue
- A rancid smell from the extract duct
- Grease pooling at the foot of the riser
Leave it or put it right?
Dealing with the ductwork in Shatterling now beats dealing with it after a problem. It takes from a few hours to more than one visit, depending on duct length and access, and we work evenings, overnight and weekends. A planned visit to Shatterling is easier to arrange than an emergency callout.
Putting the work off seldom saves money. Problems in a system tend to grow, and a neglected system can mean more work. If you are unsure, call us on 0345 646 2711 or email us and we’ll give you an honest view and a fixed quote.
Why us?
- A single point of contact for sites across the South East and London
- Full insurance on every job
- Photo reports with every job
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
Take a look at what affects the cost and how to check a contractor.
Ductwork cleaning in Shatterling
Once air leaves the canopy, it travels through ductwork that most people never see. Grease settles along every metre of it, and that’s where a kitchen fire can travel. Our ductwork cleaning reaches inside the runs and risers through access panels, to BESA TR19® Grease. If you’re dealing with a duct clean needed for an insurer and heavy grease at the base of a riser, we can put it right, from vertical risers, multi-storey ducts and attenuators onwards.
In a small place like Shatterling, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. We agree access and timings in advance.
Duct Doctor has been trading since 2009, and we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.
- Location
- Shatterling (CT3)
- Region
- Kent
- Reporting
- TR19® certificate and photo report
- Price
- A fixed price before any work starts
- When we work
- Out of hours as standard, 24/7 emergency line
- Phone
- 0345 646 2711
- Page updated
- 30 October 2026

What we do, step by step
Before we leave, we walk the area with whoever is on site. Anything we couldn’t reach or that needs attention is pointed out there and then, and the same goes into the written report. All told, the work takes from a few hours to more than one visit, depending on duct length and access. Seeing the system in photos first means the trip to Shatterling can be planned properly.
- First we diagnose: the route, the access and the grease levels.
- You get a fixed price before work starts.
- Each section is cleaned in turn through its access panel.
- We take extra care at bends and at the foot of risers.
- Readings, photos and a recommended next clean date complete the job.
Getting ready for the visit
- Agree a time when the area can be out of use
- Arrange a key holder or contact on site
- Make sure equipment near the work can be switched off and left to cool
Get a fixed quote
The quickest way to a quote is to send photos: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and many jobs can be priced from that alone.
Read more
When it’s something else
An honest diagnosis matters more to us than a booking, so here’s what ductwork cleaning won’t do:
- A duct that is too small or badly routed for the kitchen (a design issue)
- A damper stuck open in the duct
- A failed fan motor at the end of the duct (a fan repair job)
If in doubt, call 0345 646 2711, or send details by email and we will say what we think.
What we work on in Shatterling
- Horizontal duct runs
- Multi-storey ducts
- Access panels
- Bends and junctions
- Vertical risers
- Attenuators
Kitchen extracts in Shatterling
About 59 miles out from central London, Shatterling is part of the South East area we work across. The visit is fixed around your opening hours, not ours. Shatterling is covered by Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
If you look after a school kitchen, at a school such as Wingham Primary School or anywhere near Shatterling, the holidays are the usual time for a TR19® clean. A hospital like St Martins Hospital, about 5.4 miles west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Shatterling is about 6 miles east of Canterbury, in Kent. Whatever kind of site you run in Shatterling, we can take on ductwork cleaning. We can work out of hours so the site keeps running. Shatterling is one of 922 towns, villages and districts in Kent we cover for ductwork cleaning. You can also see our page for Maidstone, roughly 30 miles from Shatterling.
We work across the CT3 postcode area for ductwork cleaning and the streets around it. We also cover Broomhill (1 mile west), Perry (1 mile north), Nash (1 mile north-east), Wingham (1 mile south-west) and Twitham (1 mile south). We also work in nearby towns such as Canterbury (6 miles west), Margate (10 miles north-east), Dover (10 miles south), Folkestone (14 miles south), Ramsgate (9 miles north-east) and Broadstairs (10 miles north-east).
Landmarks near Shatterling
Locally, jobs take us to businesses close to The Red Lion pub and the streets around them. The nearest railway station is Adisham station, roughly 3 miles south-west. Other landmarks nearby include St Martins Hospital (5.4 miles west). The countryside around Shatterling includes Monk's Wall nature reserve.
Shatterling: your questions answered
Which fire service covers Shatterling?
Fire safety enforcement in Shatterling is handled by Kent Fire and Rescue Service. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
Can you clean school kitchen extracts in Shatterling during the holidays?
Yes, and it’s the easiest time to do it. Food Standards Agency records list about 2 schools, colleges and universities with registered kitchens within about a mile and a half of Shatterling. Just call 0345 646 2711 or use the quote form with your term dates and we will plan around them.
Where does the waste go?
Waste is contained during the work and removed when we leave, including grease, debris and dirty water. None of it is left on site.
Do you cover Shatterling?
Yes. Our area takes in London and the counties of South East England, Shatterling included.
Will the duct clean disrupt the kitchen?
The duct is cleaned out of hours, evenings, overnight or at weekends. Equipment and the extract are switched off while we work.
Will I get a report after the ducts are cleaned?
You get a photo report with before and after photos, and a full TR19 clean also comes with a certificate issued through the BESCA Vent Hygiene Elite portal. Keep both in the maintenance log.
What information do you need?
Just the basics: the address, the site type, your opening hours and how we reach the system. Photos and the last report help too. Then give us a ring on 0345 646 2711 or use the quote form.
Do you work with multi-site operators?
Yes. Tell us the addresses and what each needs and we’ll quote them together.
What staff can safely do
When your team notices a problem between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, they should report it rather than try to fix it. We can diagnose it and quote.
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they cannot safely do is clean inside the ductwork, the fan or the risers, and that’s where we come in.
What the work involves, part by part
Horizontal duct runs
The underside of a horizontal duct collects the most grease. We scrape out the heavy layer first, then the walls and roof are cleaned too.
Bends and transitions
Wherever the duct turns or changes size, grease builds up. Slowing air leaves grease behind, so these points get extra attention.
More services for Shatterling
What we are called out for in Shatterling
Many ducts don’t have enough access panels. Stretches with no way in may never have been touched, and grease there keeps thickening unseen.
Any of these means the system needs a check-up:
- A rancid smell from the extract duct
- A duct clean needed for an insurer
- Ductwork that has never been cleaned
- Sections of duct with no access panels
Where a hall near St Mary's Church, or anywhere in Shatterling, hosts lunch clubs or events, its extract gathers grease just as a café’s does.
Comparing quotes
- Whether the quote is based on a survey or pictures
- How VAT is shown on the quote
- Whether the figure could change on the day
- How they set the interval to the next visit
Keeping the system healthy
Results last longer with the right care. Here’s what we suggest:
- Keep grease filters clean and fitted whenever you cook
- Diarise the next duct clean
- Flag drips from the duct right away
- Keep your cleaning records together
When the duct is cleaned as part of a full TR19® Grease clean, a TR19 certificate is issued through the BESCA Vent Hygiene Elite portal. It shows when and where the clean was done and by whom.
Run the extract the whole time the kitchen is cooking. Moving air carries vapour through rather than letting it settle, so switching off early adds to the build-up.