Surrey · Ductwork cleaning
Duct cleaning in Burstow
Looking for ductwork cleaning in Burstow? We diagnose first, fix the price and book the work around your hours, then sign off with a report and photos.
- Hardened, baked-on grease in long horizontal runs
- Gaps where access panels were never fitted
- Grease pooling at the foot of the riser
Ductwork cleaning in Burstow, done properly
Once air leaves the canopy, it travels through ductwork that most people never see. Every horizontal run and vertical riser collects grease along the way and a fire in the duct can spread through the building. Our ductwork cleaning reaches inside the runs and risers through access panels, to BESA TR19® Grease. The work covers multi-storey ducts, access panels and vertical risers, and people most often call us about grease seeping out of the duct seams and an insurer asking for TR19 evidence.
Somewhere as small as Burstow, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease.
Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and photos, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.
- Location
- Burstow (RH6)
- Wider area
- Surrey
- Records
- Certificate plus before-and-after pictures
- Quote
- A fixed price before any work starts
- When we work
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
What staff can safely do
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We can diagnose it and quote.
Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.
Looking after it afterwards
How long the results last depends on use and care. We suggest:
- Keep grease filters clean and fitted whenever you cook
- Don’t block access panels with shelving or stock
- Book the next clean before the recommended date
- Report any grease dripping from duct joints
Any section of duct we couldn’t reach is listed on the report and why. We can fit access panels so those sections are cleaned next time.
Have access panels fitted where sections cannot be reached. Grease you can reach is grease that gets removed.
Grease, kitchens and Burstow
The FSA’s food hygiene register shows about 29 restaurants, cafés and works canteens across Burstow and its immediate surroundings (about a mile and a half). Each kitchen that cooks under a canopy sends grease-laden air into a duct, where it cools and settles. Kitchens in Burstow get their food hygiene inspections from Crawley council. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Before-and-after pictures from each clean are a simple way to show the extract is in hand. Surrey Fire and Rescue Service covers Burstow. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
If you run catering at a healthcare site, such as a hospital like Langley Green Hospital about 3.1 miles south-west, the extract may need cleaning more often than a part-time kitchen. For schools such as Oakwood School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed.
Burstow is about 2 miles south-east of Horley, in Surrey. Whatever kind of site you run in Burstow, we can take on ductwork cleaning. We can work out of hours so the site keeps running. Our area takes in 395 places across Surrey, large and small. For sites nearby, see our Guildford page, about 20 miles away.
We work across the RH6 postcode area for ductwork cleaning and the streets around it. Ductwork cleaning is available to premises on Church Road, Church Lane and Green Lane and the roads around them. If your site is just outside Burstow, we cover Fernhill (1 mile west), Shipley Bridge (1 mile south-west), Keeper's Corner (1 mile east), Copthorne (1 mile south) and Tinsley Green (1 mile south-west). Larger places within reach include Epsom (14 miles north-west), Redhill (6 miles north), Ewell (15 miles north), Reigate (6 miles north-west), Caterham (9 miles north) and Dorking (10 miles north-west).
Local landmarks in Burstow
Around Burstow, our work takes us to kitchens and buildings near The Shipley Bridge pub and the streets around them. The nearest railway station is Gatwick Airport station, about 1.3 miles west. Other landmarks nearby include Langley Green Hospital (3.1 miles south-west) and County Mall (3.7 miles south-west). Not far away are Hedgecourt Lake.
Questions from Burstow
Which fire service covers Burstow?
Surrey Fire and Rescue Service is the fire and rescue service for Burstow. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Which environmental health team covers Burstow?
Kitchens in Burstow are inspected by Crawley council’s environmental health officers. Ratings are published by the Food Standards Agency, so a clean extract and good records are worth keeping up.
Which accreditations do you hold?
Our accreditations are CHAS, SafeContractor and ISO 9001, alongside BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. The Vent Hygiene Elite scheme is run by BESCA and audited independently.
Can you quote from photos?
Usually, yes. Send a few wide photos plus close-ups of panels, filters or grilles, and a fixed quote normally follows within one working day. If pictures are not enough, we’ll survey first.
What about areas you cannot get to?
We record them on the report, with a note of where it is, and we tell you what would make it reachable, such as extra access panels in ductwork.
When is the ductwork cleaned?
We clean while the kitchen is closed, so evenings, nights and weekends are all possible. The extract and cooking equipment need to be off.
How do you keep the site clean during the work?
We cover floors and nearby surfaces with sheeting before any work starts, and waste is contained as we go. Before we leave, we tidy up and clean down.
What do you do with what you remove?
Waste is contained during the work and removed when we leave, including grease, debris and dirty water. We don’t leave it behind.
Towns and villages near Burstow
What else we do in Burstow
How the visit works
On the day, we arrive at the time agreed with you, often in the evening, overnight or at the weekend so the site keeps working. Equipment that has to be off is switched off and allowed to cool first, and the area around the work is covered and protected. The work itself takes a shift or more, depending on the length of the runs and the number of access points. In a small place like Burstow, the journey is planned ahead and the visit arranged around the site’s hours.
- First the duct route is traced and every access point noted.
- We measure grease thickness at set points before cleaning.
- Access panels are opened and heavy deposits scraped out by hand.
- Horizontal runs and risers are then degreased by the method that suits the deposit.
- Readings and photos are repeated and any section we couldn’t reach is recorded.
Preparing for the visit
- Name a contact who can let us in at the agreed time
- Mention any parking or loading restrictions
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
How to get a quote
Every quote begins with a look at the system, either from pictures and details you send or from a site visit. Then we send a fixed price, before we start.
Read more
Why deal with it now?
Grease narrows the duct and slows the air. The fan works harder, the kitchen gets hotter and smoke lingers at the canopy and grease can drip from duct joints. A planned visit to Burstow is easier to arrange than an emergency callout.
What you pay reflects the actual work. That’s why we survey first, from pictures or on site, and the price is agreed before we start.
Why choose Duct Doctor in Burstow
- We’re fully insured
- Fixed quotes, normally within one working day
- One contact for all your sites in London and the South East
- Accredited under CHAS and SafeContractor, with ISO 9001
How we price ductwork cleaning
We do not publish a price list, because sites vary so much. What we look at:
- Site rules, permits and inductions
- The size of the system
- Whether several sites go on one quote
- Access, including roofs, risers and ceiling voids
Combining work into one visit or one programme often makes better use of the time. Mention every system or site you need covered and we will price it together.
Asking for a quote
What to send for a quote:
- Wide photos of the system and the area around it
- When the site is open and when it’s quiet
- Problems your staff have spotted
- The postcode and the type of business
To get a fixed quote, phone us on 0345 646 2711 or use the quote form and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. You will normally have a quote within one working day.
For landlords and multi-site operators
We regularly work with managing agents. Tell us the site, the work and the access arrangements and we’ll come back with a fixed quote.
Whether it’s one building or many, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with pictures.
When to call us in Burstow
Grease settles fastest where the air slows down. Flat runs, bends, reducers and the base of risers are the usual hotspots, and those are the points we pay most attention to.
The symptoms we are asked about most include:
- Years of grease along the duct floor
- Grease seeping out of the duct seams
- Sections of duct with no access panels
- Thick deposits at the bottom of a vertical duct
A hall kitchen that only cooks for events, whether near Church of St Bartholomew or elsewhere in Burstow, still needs its extract cleaned, just less often.
Before booking anyone
- If the quote is a fixed price or an estimate
- When the next visit should be, and why
- Whether the quote shows VAT
- Proof of accreditation you can verify