Isle of Wight · Ductwork cleaning
Hillgrove ductwork cleaning
Ductwork cleaning for Hillgrove, from a team that has been trading since 2009. Evenings, overnight and weekends, plus a 24/7 emergency line.
- Ductwork that has never been cleaned
- A grease test showing the duct is overdue
- Fat dripping from the ductwork
How we handle ductwork cleaning in Hillgrove
In doctor’s terms, the ductwork is the system’s arteries: diagnose where grease has built up, clear it and confirm the result. Readings taken before and after show the difference, alongside before and after photos. The work covers access panels, bends and junctions and vertical risers, and the jobs we see most are duct runs with no cleaning record and stale grease odours from the duct.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. Access, parking and timings are agreed before the day.
Insurers, fire officers and environmental health officers all look at records. That is why every job is written up in a report with photos, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.
- Place
- Hillgrove (PO33)
- Wider area
- Isle of Wight
- Reporting
- TR19® certificate and photo report
- Quote
- A fixed quote up front
- When we work
- After hours by arrangement; emergencies any time
- Call
- 0345 646 2711
- Checked
- 30 October 2026
How the visit works
Your trading hours come first. We book the visit for a time the area is closed, whether that is an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes from a few hours to more than one visit, depending on duct length and access. A few pictures of the system help us make the most of a visit to a place like Hillgrove.
- We start by working out how the duct runs and where it can be opened.
- Grease readings are taken at set points along the duct.
- We open the panels and scrape out the heaviest grease.
- Next the ducts and risers are degreased, using whatever suits the deposit.
- Post-clean readings and pictures go into the report, with any unreachable section listed.
Preparing for the visit
- Have your last certificate or report to hand
- Make sure someone can let us in and lock up afterwards
- Clear loose items from the work area
Ask for a quote
Some systems can be priced from pictures; others need a survey. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, you get a fixed price before any work starts.
Read more
What affects the quote in Hillgrove
Every site gets its own quote. This is what makes a difference:
- Site requirements such as sign-in and permits
- Parking and loading at the site
- How easy every part is to reach
- The condition we find in the survey
No two sites are the same, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all play a part.
Asking for a quote
What to send for a quote:
- How we’d reach plant on a roof or in a plant room
- Detail shots of panels, filters and grilles
- Photos showing the whole system and its surroundings
- Any symptoms, from odd noises to smells or leaks
Here’s what helps us quote: where the site is, what it is and its opening hours, photos of the system and any previous report or certificate. Then call us on 0345 646 2711 or email us.
What a clean will not put right
We will not sell you work that does not address the problem, so here are the limits:
- A duct that is too small or badly routed for the kitchen (a design issue)
- A damper stuck open in the duct
- Duct sealed behind fixed ceilings or walls
If in doubt, give us a ring on 0345 646 2711 or send us an email and we will say what we think before booking.
What the work covers
- Attenuators
- Multi-storey ducts
- Bends and junctions
- Horizontal duct runs
- Vertical risers
- Access panels
Hillgrove: your questions answered
Can you work in Hillgrove outside opening hours?
Yes, evening, overnight and weekend work is normal for us. That way a site in Hillgrove doesn’t have to lose a day’s trading. Tell us your opening hours when you ask for a quote.
Can you clean school kitchen extracts in Hillgrove during the holidays?
Yes, out-of-term visits are normal for schools. Food Standards Agency records list about 2 schools, colleges and universities with registered kitchens within about a mile and a half of Hillgrove. Just phone us on 0345 646 2711, or send details by email with your term dates and we’ll plan around them.
How much does ductwork cleaning cost?
Every site is different, so each gets its own fixed quote. To get one, phone us on 0345 646 2711 or email us and tell us about the site and its opening hours.
What’s involved in cleaning extract ducts?
Through access panels along the duct. Heavy grease is scraped out by hand, then the surfaces are degreased with a method that suits the deposit, such as degreasers, hot water or steam.
Are you accredited?
We hold CHAS, SafeContractor and ISO 9001, alongside BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. Vent Hygiene Elite is run by BESCA and independently audited.
What is TR19?
BESA’s ventilation hygiene specification in two main parts: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t legislation, but it’s the standard people check against.
What happens if there are not enough access panels?
Every reachable section is cleaned and the rest recorded. Fitting extra access panels is the usual answer, and we can do that for you.
What if parts of the system can’t be reached?
Anything we can’t reach goes on the report, with a note of where it is, and we explain what access is needed, such as extra access panels in ductwork.
Landlords, agents and facilities managers
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. With shared responsibility, good records help everyone.
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we can quote for the whole system.
Grease, kitchens and Hillgrove
According to Food Standards Agency records, there are about 3 pubs, bars and clubs within roughly a mile and a half of the centre of Hillgrove. Where they serve hot food, their kitchen extracts need cleaning to TR19® like any restaurant’s. The fire and rescue service for Hillgrove is Hampshire and Isle of Wight Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises. It’s Isle of Wight council that sends environmental health officers to food businesses in Hillgrove. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A dated certificate in the maintenance file answers the question before it’s asked.
If you run catering at a healthcare site, such as a hospital like St Mary's Hospital about 2.1 miles west, the extract may need cleaning more often than a part-time kitchen. Bursars and site managers at schools such as Wootton Community Primary School tend to book extract cleaning for when the kitchen is empty.
Hillgrove is about 2 miles north-east of Newport, in the Isle of Wight. If you need ductwork cleaning in Hillgrove, it’s easy to get a fixed quote: please call 0345 646 2711 or send us an email. Our area covers London and the South East, Hillgrove included. Hillgrove is one of 125 places in the Isle of Wight we cover for commercial clients. Portsmouth is in our area too, around 10 miles away.
Our technicians cover all of PO33 for ductwork cleaning and the streets around it. Close by, we work in Staplers (1 mile south-west), Wootton (1 mile north-east), Fairlee (1 mile west), Cross Lane (1 mile south-west) and Barton (2 miles south-west). Larger places within reach include Ryde (4 miles east), Cowes (4 miles north-west), Sandown (6 miles south-east), Shanklin (6 miles south-east), Ventnor (8 miles south) and East Cowes (3 miles north-west). If your site is somewhere remote, the visit takes a little more planning, so let us know when you get in touch.
Local landmarks in Hillgrove
Typical jobs here are in premises near The Woodmans Arms, Seaclose Park and Medina College. For rail, the closest station is Smallbrook Junction station, about 4.3 miles east. Well-known places in the area include Carisbrooke Castle (3.2 miles south-west) and Isle of Wight Bus & Coach Museum (1.7 miles west). The countryside around Hillgrove includes Briddlesford Nature Reserve and Mill Hill.
Leave it or put it right?
Old grease in a duct for a kitchen in Hillgrove does not stay soft. Heat and age turn it into a thick, stubborn crust, which makes each delayed clean a bigger one. Out of sight is the usual reason a rural system goes too long without attention.
Working hours, access and the scale of the site all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
Why Hillgrove businesses choose us
- One number for every site across the South East and London
- A written report with photos after each visit
- Evenings, overnight and weekends, plus 24/7 emergency callout
- CHAS and SafeContractor accredited, with ISO 9001
See what affects the cost and our accreditations.
Different parts, different methods
Access panels
We can fit new access panels where the duct needs them, so the next clean reaches more of the system. We will recommend where they should go.
Vertical risers
A riser takes the duct up through one or more floors. Grease collects on the walls and at the foot of the riser, so the base is one of our test points.
Signs you need ductwork cleaning in Hillgrove
A vertical riser can run up several floors. Grease clings to the walls and can run down to the base, where it can pool. Access along its height is needed to clean it properly.
The symptoms we are asked about most are:
- Gaps where access panels were never fitted
- Readings above 200 microns from a grease thickness test
- Smells of old cooking grease from the ductwork
- Hardened, baked-on grease in long horizontal runs
If you run a church or community hall kitchen, near St. Mark's Church or elsewhere in Hillgrove, its extract still collects grease from every lunch and event.
What to look for in a quote
- Whether a written report and pictures are included
- How they set the interval to the next visit
- Whether VAT is included
- What insurance they carry