Kent · Ductwork cleaning
Ductwork Cleaning in Hazel Street
For cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in Hazel Street, one call is all it takes: survey, fixed quote, work and sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Grease seeping out of the duct seams
- Heavy grease at the base of a riser
- A grease test showing the duct is overdue
Ductwork cleaning for kitchens and businesses in Hazel Street
The ductwork is where an extract clean is won or lost. Without enough access panels, long stretches can go years without being touched. We open up every reachable section and record any we cannot reach, so you know exactly where you stand. If you’re dealing with grease pooling at the foot of the riser and duct runs with no cleaning record, we can put it right, from bends and junctions, attenuators and access panels onwards.
Work in a small place like Hazel Street starts with a call to agree access and timings, and the clean covers the whole system, as it would anywhere: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we are fully insured. On top of that, we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.
- Location
- Hazel Street (TN12)
- Region
- Kent
- Reporting
- TR19® certificate and photo report
- Quotes
- A fixed quote up front
- When we work
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Kitchen extracts in Hazel Street
The FSA’s food hygiene register shows about 3 cafés, restaurants and staff canteens in Hazel Street and the streets around it, up to about 1.5 miles out. Wherever those kitchens cook under a canopy, the horizontal runs and risers need cleaning as well as the hood. The fire and rescue service for Hazel Street is Kent Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. It’s Tunbridge Wells council that sends environmental health officers to food businesses in Hazel Street. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after.
If your kitchen is in a listed or historic building, like the houses around Hazel Street (Scotney Castle is about 2.7 miles south), fitting access panels needs care. Bursars and site managers at schools such as Horsmonden Primary School tend to book extract cleaning for when the kitchen is empty. Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Hazel Street is Tunbridge Wells Hospital, about 5.1 miles west.
Hazel Street is about 7 miles east of Royal Tunbridge Wells, in Kent. Whatever kind of site you run in Hazel Street, ductwork cleaning is something we can help with. Visits can be booked for evenings, overnight or weekends so the site keeps running. Hazel Street is one of 922 towns, villages and districts in Kent where we work for commercial clients. There’s also a page for Maidstone, roughly 10 miles from Hazel Street.
Postcode districts we cover here for ductwork cleaning: TN12. We cover sites on Lamberhurst Road and Spelmonden Road and the roads around them. We also cover the places around Hazel Street: Horsmonden (1 mile north-east), Smallbridge (1 mile south-east), Capel Cross (1 mile east), Broad Ford (1 mile east) and Palmer's Green (2 miles north). We also work in nearby towns such as Maidstone (10 miles north-east), Sevenoaks (15 miles north-west), Royal Tunbridge Wells (7 miles west), Tonbridge (8 miles north-west), Kings Hill (10 miles north) and Foley Park (11 miles north-east).
Near you in Hazel Street
Around Hazel Street, our work takes us to kitchens and buildings near The Gun And Spitroast Public House And Rear Courtyard, among other places. The closest station to Hazel Street is Paddock Wood station, about 3.9 miles north. Other landmarks nearby include Old Scotney Castle (2.7 miles south) and Tunbridge Wells Hospital (5.1 miles west). The countryside around Hazel Street includes Bewl Water.
Also near Hazel Street
More services for Hazel Street
Why deal with it now?
Insurers know the risk of a greasy duct. Many require cleaning to TR19, and they can refuse or reduce a claim without proof. Your certificate and photo report show the ducts were cleaned. Out of sight is the usual reason a rural system goes too long without attention.
Several systems or sites on one quote can make for a more efficient booking. Mention every system or site you need covered and we’ll price it together.
Why choose Duct Doctor in Hazel Street
- Fully insured
- We diagnose before we treat
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Photo reports with every job
What happens on the day
We turn up at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool first, and the area around the work is covered and protected. The work itself takes a few hours for a short run, longer for long runs and tall risers. Somewhere as small as Hazel Street, the date and timings are agreed with you well before the day.
- First the duct route is traced and every access point noted.
- We measure grease thickness at set points before cleaning.
- Through the access panels, thick grease is removed by hand first.
- Next the ducts and risers are degreased, using whatever suits the deposit.
- Readings and pictures are repeated and any section we couldn’t reach is recorded.
Before we arrive
- Let us know about parking and loading
- Arrange a key holder or contact on site
- Make sure equipment near the work can be switched off and left to cool
How to get a quote
Quoting starts with a diagnosis, from your pictures and details or, where that isn’t enough, a survey on site. Then we send a fixed price so you know the cost before we start.
Related advice
Hazel Street: your questions answered
Can a school canteen extract in Hazel Street be done out of term time?
Yes. Half-terms and the summer break are the natural time for school work. Food Standards Agency records list about 2 schools, colleges and universities with registered kitchens within about a mile and a half of Hazel Street. Just call us on 0345 646 2711 or email us with your term dates and we’ll plan around them.
Which fire authority looks after Hazel Street?
It’s Kent Fire and Rescue Service, which covers Hazel Street. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Can you set up regular visits?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule with a fixed quote.
Which sectors do you work in?
We work for restaurants, pubs, hotels, schools, colleges, hospitals, care homes, offices and shops, as well as food production and leisure sites.
Do we have to stop cooking while the ducts are cleaned?
Out of hours, at a time that suits the kitchen. Long ducts can be split across visits, with the kitchen ready to cook each morning.
Will I get a report after the ducts are cleaned?
You get a photo report with before and after pictures, plus a TR19 certificate when the whole system is cleaned. Keep both in the maintenance log.
Do you have a 24/7 line?
Yes, any time. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line, and we will advise on what to do next.
Can one contract cover all our sites?
Yes. Tell us the addresses and what each needs and we will quote them together.
For landlords and multi-site operators
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.
We regularly work with managing agents. Tell us the site, the work and the access arrangements and we will come back with a fixed quote.
Aftercare tips
To keep the system working properly between visits:
- Check readings when the menu changes
- Get panels fitted where the duct couldn’t be cleaned
- Leave a way through to the access panels
- Tell us if grease leaks from the ductwork
The report names every part of the duct that couldn’t be reached and why. You can then decide whether to have access panels fitted.
Watch for warning signs between cleans: drips from the ductwork, stale smells or a noisy fan. Testing will show whether any section has reached 500 microns.
When something else is needed
It’s worth knowing the limits before booking:
- A failed fan motor at the end of the duct (a fan repair job)
- Leaking duct joints that need repair
- Fire dampers that do not close (they need testing and remedials)
If you’re not sure, just call 0345 646 2711, or send details by email and we will give you a straight answer before you book.
What the work covers
- Horizontal duct runs
- Multi-storey ducts
- Vertical risers
- Access panels
- Attenuators
- Bends and junctions
Part by part
Vertical risers
Risers carry the extract up through the building to the roof. Grease runs down the walls and gathers at the base, which is one of the points we test.
Horizontal duct runs
Grease settles on the floor of a flat duct run. Thick deposits are scraped out by hand before degreasing, then the walls and roof are cleaned too.
What staff can safely do
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.