Kent · Ductwork cleaning
Ductwork Cleaning in Hales Place
Our technicians work in Hales Place on cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels. Fixed quotes, work around your opening hours and photo reports as standard.
- Thick crusts of old grease along the duct
- Sections of duct with no access panels
- Fat dripping from the ductwork
When it’s something else
We won’t sell you work that does not address the problem, so these are the things it will not cover:
- Duct sealed behind fixed ceilings or walls
- A damper stuck open in the duct
- A worn-out fan that needs replacing
If in doubt, call us on 0345 646 2711 or send us an email and we’ll say what we think before you book.
What the work covers
- Bends and junctions
- Vertical risers
- Access panels
- Attenuators
- Multi-storey ducts
- Horizontal duct runs
Ductwork cleaning in Hales Place, done properly
No two duct runs are the same, in Hales Place or anywhere else. A few metres to an outside wall, or a riser up through the building to a roof fan. The survey traces the route and finds every access point before we quote. The work covers access panels, bends and junctions and attenuators, and common reasons people get in touch are grease seeping out of the duct seams and a duct clean needed for an insurer.
Kitchens around a place like Hales Place are often in older buildings or single-storey extensions, with the duct running through a roof space or up an outside wall. Flat runs collect grease and need proper access to clean.
Good records are part of the job. Each visit is written up with photos, covering the work done, any areas we couldn’t access and a recommended next date. Keep it with your fire safety records so it’s to hand when an insurer or inspector asks.
- Where
- Hales Place (CT2, CT1)
- Region
- Kent
- Records
- Certificate and photo report
- Price
- A fixed quote up front
- When we work
- Evenings, overnight and weekends; 24/7 emergencies
- Phone
- 0345 646 2711
- Page updated
- 30 October 2026
Places near Hales Place
Also in Hales Place
Why act early in Hales Place
TR19® isn’t law, but the duty to manage fire risk is. The Fire Safety Order 2005 makes the responsible person assess and reduce fire risk, and grease in the duct is part of that. Even a site near Hales Place that is only busy part of the week needs its system checked on a schedule.
Working hours, access and the scale of the site can all change the price. Each of those is built into the quote and give you a fixed price before any work starts.
Why Hales Place businesses choose us
- In business since 2009
- Work around your opening hours, with 24/7 emergency cover
- One contact for all your sites in London and the South East
- Accredited under CHAS and SafeContractor, with ISO 9001
Take a look at how cleaning jobs are priced and our accreditations and certificates.
Hales Place: your questions answered
Can a school canteen extract in Hales Place be done out of term time?
Yes, and it’s the easiest time to do it. Food Standards Agency records list about 30 schools, colleges and universities with registered kitchens within about a mile and a half of Hales Place. Tell us your holiday dates and we’ll book the visit for when the site is empty.
Can the work in Hales Place be done at night or at weekends?
Yes. We work evenings, overnight and at weekends. That way a site in Hales Place does not have to lose a day’s trading. Your opening times are the first thing we ask for.
How much notice should we give?
The more notice, the better, particularly for night and weekend visits. We typically quote within one working day, and there’s a 24/7 line for emergencies.
How do you protect the area?
We start with protection: floor sheeting and covers over nearby surfaces and equipment. We tidy up and take our waste away before we leave.
What happens if there are not enough access panels?
Any section we cannot reach is recorded on the report, in line with TR19. New panels can be fitted to reach them in future.
Will we have to shut during the visit?
Not typically. The area we’re working in has to be out of use while we are there, so the visit goes in a quiet slot.
Are you accredited?
We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
What is TR19?
A BESA specification in two main parts: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t law, but it’s the benchmark.
What staff can safely do
In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but they don’t reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.
A few tasks are always specialist work: entering ducts, working on fans, testing dampers and taking grease readings call for the right kit, training and safe access. That is our job.
How it works
We start by comparing what we find with the survey or your photos. Anything unexpected is raised with you before we go further. After that, the work takes a few hours for a short run, longer for long runs and tall risers. In a smaller place like Hales Place, parking is rarely the issue, but tell us about gates, roof access and opening hours.
- The duct route is surveyed and every access point found.
- We take grease readings along the route.
- Once the kitchen has closed, we protect the area and open the panels.
- Thick grease is scraped out, then the runs and risers are degreased.
- We close up, re-test, photograph and record anything out of reach.
How to prepare
- Move anything stored near the system
- Allow time for equipment near the work to be turned off and cool down
- Let us know when the site is closed or quiet
Ask for a quote
Here’s what helps us quote: the address, the type of site and when it’s open, a few photos and the last certificate or report, if there is one. Once you have those, ring 0345 646 2711 or drop us a line.
Read more
What we’re called out for in Hales Place
Slow air leaves the most grease behind. Flat runs, bends, reducers and the base of risers are the usual hotspots, and those are the points we pay most attention to.
If you notice any of these, it’s worth a diagnosis:
- A duct clean needed for an insurer
- Duct runs with no cleaning record
- Duct runs that can’t be reached
- Fat dripping from the ductwork
Healthcare kitchens, like those at hospitals such as Eastbridge Hospital of St Thomas the Martyr (about 1 mile south), often cook for long hours, which puts them in BESA’s heavier-use bands.
Questions to ask before you book
- What paperwork you get at the end
- Whether the quote shows VAT
- Proof of accreditation you can verify
- What happens if part of the system cannot be accessed
Different parts, different methods
Multi-storey and shared buildings
In a building with several floors, the duct may pass other tenants’ spaces. We plan access with you and the building manager, so the clean is done safely and quietly.
Vertical risers
Risers carry the extract up through the building to the roof. Grease collects on the walls and at the foot of the riser, so the base is one of our test points.
Kitchen extracts in Hales Place
Look up Hales Place on the FSA’s food hygiene register and you’ll find about 181 restaurants, cafés and works canteens and about 35 takeaways and sandwich shops across Hales Place and its immediate surroundings (about a mile and a half). Where they cook under a canopy, grease doesn’t stop at the filters: it settles along the duct and up the riser. Fire safety in Hales Place falls to Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Environmental health officers from Canterbury City council inspect food businesses in Hales Place. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. A TR19® certificate and photo report after each clean gives you a record to show an inspector.
Term dates shape school work: for a school like St Stephen's Junior School, an extract clean fits neatly into a half-term or summer break. If you cook for passing trade around Canterbury West station, the extract can be cleaned between your last and first customer.
Hales Place is about 1 mile north of Canterbury, in Kent. Sites in Hales Place get the same service as everywhere we cover: a survey first, a fixed quote, work timed around your hours and a report with pictures. We cover 922 places across Kent, large and small. There’s also a page for Maidstone, about 24 miles away.
Work in CT2 and CT1 follows the same survey, fixed quote and written report as everywhere else we cover. Local streets include Downs Road, Godden Road and Tunstall Road, and we cover them all for ductwork cleaning. Neighbouring places we cover for ductwork cleaning include Canterbury (1 mile south), Harbledown (1 mile south-west), Rough Common (1 mile west), Wincheap (2 miles south) and Upper Harbledown (2 miles west). We also work in nearby towns such as Ashford (14 miles south-west), Margate (14 miles north-east), Dover (14 miles south-east), Sittingbourne (15 miles west), Folkestone (15 miles south) and Ramsgate (15 miles east).
Landmarks near Hales Place
Typical jobs here are in premises near Archbishop's School, St Thomas of Canterbury Church and St Edmund's School, among other places. Nearby too are Ye Olde Beverlie Inn (under half a mile south) and Bus Company Island (0.8 miles south). The nearest railway station is Canterbury West station, about 0.8 miles south of the centre. Well-known places in the area include Whitefriars Shopping Centre (1.2 miles south) and Canterbury Castle (1.4 miles south). For a walk, there’s Blean Woods RSPB Reserve.
Aftercare tips
Here’s the after-treatment advice, in brief:
- Don’t switch the extract off early
- Keep your cleaning records together
- Diarise the next duct clean
- Make sure filters are seated properly
A full system clean includes a TR19 certificate from the BESCA Vent Hygiene Elite portal. It shows when and where the clean was done and by whom.
Book the next duct clean before the date passes. A change in cooking hours may change the interval under BESA guidance, and grease thickness testing will show it.