Medway · Canopy and hood cleaning
St Mary Hoo canopy cleaning
Professional canopy cleaning in and around St Mary Hoo, timed so the site keeps working and signed off in writing with pictures.
- A hood coated in old grease
- Filters that clog soon after cleaning
- Fat running down the front of the hood
How we handle canopy cleaning in St Mary Hoo
Duct Doctor has cleaned canopies and hoods since 2009. As a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, we treat the canopy as one part of a whole system, and we hold CHAS, SafeContractor and ISO 9001. Typical jobs include grease dripping from the canopy edge and a plenum thick with grease behind the filters, across grease gutters, plenum chambers and island canopies.
In a small place like St Mary Hoo, kitchens are often in older or extended buildings, with long single-storey duct runs, where grease settles in the flat sections. Access, parking and timings are agreed before the day.
We’re CHAS and SafeContractor accredited, we hold ISO 9001 and we are fully insured. We are also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.
- Location
- St Mary Hoo (ME3)
- Wider area
- Medway
- Records
- Certificate and photo report
- Price
- A fixed price before work begins
- Hours
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Checked
- 30 October 2026
Why deal with it now?
Leaving the canopy until the next full clean can mean months of build-up. Some kitchens need the canopy cleaning more often than the whole system, and readings or a look behind the filters will show it. Out of sight is the usual reason a rural system goes too long without attention.
Several systems or sites on one quote often makes better use of the time. Mention every system or site you need covered and we will price it together.
Why us?
- A written report with photos after each visit
- Full insurance on every job
- A single point of contact for sites across the South East and London
- Fixed quotes from a survey or pictures
Places near St Mary Hoo
What else we do in St Mary Hoo
When to call us in St Mary Hoo
Filters that are missing, damaged or badly seated leave gaps. The plenum and housing behind them then take far more grease than they should, which shows up as heavy deposits when the filters come out.
Common reasons sites call us are:
- Poor capture at the hood
- A sticky, discoloured canopy
- Filters that never seem to stay clean
- A canopy flagged at an environmental health inspection
Healthcare kitchens can’t easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to St Mary Hoo is Medway Maritime Hospital, about 6 miles south-west.
Questions to ask before booking
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- How VAT is shown on the quote
- Whether the work can be done while the site is closed
- What insurance they carry
How we price canopy cleaning
We do not publish a price list, because sites vary so much. The quote depends on:
- The condition of the system
- The scale of the work
- Whether it’s a one-off visit or part of a schedule
- When the work can happen, such as evenings, overnight or weekends
Kitchens, offices, schools and hospitals are all priced the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we will go through it with you.
What to send for a quote
A few details help us quote accurately. With your enquiry, please include:
- Your opening hours and when the area is out of use
- Any symptoms, from odd noises to smells or leaks
- The site address and the type of premises
- Close-ups of filters, grilles, hatches or access panels
Quoting starts with a diagnosis, either from photos and details you send or from a site visit. Then we send a fixed price so you know the cost before we start.
Keeping the system healthy
So the system stays in good health:
- Clean the hood’s outer surfaces daily
- Make sure filters sit tight in the housing
- Avoid harsh scourers that scratch the canopy
- Check all filters are fitted before service
Where the canopy is cleaned as part of a full TR19® Grease clean, a TR19 certificate is issued through the BESCA Vent Hygiene Elite portal. Where only the canopy is done, the report says so clearly.
Do not let canopy gutters fill to the brim. Most canopy drips start with a full trough, so make emptying them part of the closing routine.
The process
A visit follows the same order every time: protect the area, make the system safe, carry out the canopy cleaning, clear away and leave you the report. On site, the work takes a few hours for most canopies. Pictures of the system and its access let us plan the work in St Mary Hoo before we set off.
- Diagnosis first: we look behind the filters as well as at the hood.
- We protect everything below once it has cooled.
- Thick grease is scraped away before the canopy is degreased.
- We finish the plenum, troughs and canopy and check them over.
- The canopy is signed off with before and after pictures and a next clean date.
Preparing for the visit
- Mention any parking or loading restrictions
- Clear loose items from the work area
- Let us know about permits to work or site inductions
Get a fixed quote
Photos are enough for some jobs, while others need a look on site. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, the quote is fixed before any work is booked.
Read more
What canopy cleaning cannot fix
Not every problem is solved by canopy cleaning, and we’d rather say so up front. It will not put right:
- A hood that does not cover the cooking line
- Ductwork and fans beyond the canopy (those need a full TR19 clean)
- Bent or broken filters
If in doubt, call us on 0345 646 2711 or drop us a line and we will say what we think.
Parts of the system we cover
- Plenum chambers
- Canopy light fittings
- Baffle filters
- Wall canopies
- Island canopies
- Grease gutters
For landlords and multi-site operators
Multi-site operators often want one contractor and one number. We cover South East England and London, so a run of sites can go into one programme and kept on a regular cycle.
Whether it’s one building or many, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with pictures.
FAQs for St Mary Hoo
Can you get to a site in St Mary Hoo?
Yes. Villages and rural sites across the South East are part of our work, St Mary Hoo included. Let us know about access, parking and anything unusual about getting there when you book.
Can sea air affect canopy cleaning in St Mary Hoo?
It can. St Mary Hoo is within about 2 miles of the coast, and salt air speeds up corrosion. Rooftop fans, discharge cowls and fixings are checked for corrosion as well as grease.
How much notice do you need?
Earlier is better, particularly for night and weekend visits. Quotes typically come back within one working day, and emergencies are covered by our 24/7 line.
What causes grease to drip from the hood?
Usually because the troughs or gutters are full, or the plenum is overloaded. With nowhere to collect, the grease overflows, and condensation can carry it too. Cleaning the canopy and plenum clears it.
How much does canopy cleaning cost?
The cost depends on the size of the system, its condition, access and timing. Ask us for a fixed quote, typically ready within one working day.
What happens if you cannot reach some of it?
We never leave them off the paperwork. You’ll know exactly which parts weren’t reached and why, along with a quote to put access in.
Are you accredited?
CHAS, SafeContractor, ISO 9001 and BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. We’ve been trading since 2009 and we are fully insured.
Do we need to close while you work?
Not typically. Visits are timed for when the area is closed, such as overnight or at a weekend, so the site can carry on as normal.
St Mary Hoo kitchens: local notes
The coast is only about 2 miles from St Mary Hoo. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. St Mary Hoo sits within the area of Kent Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. It’s Medway council that sends environmental health officers to food businesses in St Mary Hoo. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Our report lists what was cleaned and when, which is useful to have ready.
If you run a church or community hall kitchen, near Church of St Mary or elsewhere in St Mary Hoo, its extract still collects grease from every lunch and event.
St Mary Hoo is about 4 miles south of Canvey Island, in Medway. We provide canopy cleaning for businesses, landlords and public buildings in St Mary Hoo and the rest of Medway. We cover 68 places across Medway, large and small. There’s also a page for Maidstone, about 14 miles away.
Every address in ME3 is covered for canopy cleaning, from busy streets to back roads. We also cover the places around St Mary Hoo: Fenn Street (1 mile south-west), High Halstow (1 mile south-west), Sharnal Street (2 miles south-west), Tunbridge Hill (2 miles south) and Kingsnorth (2 miles south). Further out, we also cover Gillingham (6 miles south), Chatham (8 miles south), Rochester (6 miles south-west), Rainham (7 miles south), Strood (7 miles south-west) and Luton (7 miles south).
Landmarks near St Mary Hoo
Other landmarks nearby include Bay Museum (3.6 miles north) and Medway Maritime Hospital (6 miles south-west). For a walk, there’s Bishop Saltings.