Medway · Canopy and hood cleaning

Canopy and hood cleaning in Moor Street, Medway

Canopy and hood cleaning for commercial sites in Moor Street and across Medway. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • A hood coated in old grease
  • Drips from the canopy onto the range
  • Grease filters blocking between washes

Need canopy cleaning in Moor Street?

Honest limits

We’d rather tell you now than book work that won’t help, so here are the limits:

  • Filters that no longer seal in the housing
  • A canopy too small for the cooking under it (that is a design question)
  • A light fitting that does not work

If in doubt, phone us on 0345 646 2711 or send us an email and we will say what we think.

What we work on in Moor Street

  • Baffle filters
  • Plenum chambers
  • Canopy light fittings
  • Island canopies
  • Grease gutters
  • Wall canopies

Canopy cleaning in Moor Street

Canopy cleans are done out of hours: evenings, overnight, early mornings or weekends. Cooking equipment is turned off and cooled, then covered so the kitchen is ready when we go. The work covers island canopies, baffle filters and wall canopies, and people most often call us about poor capture at the hood and a filter housing caked in grease.

Somewhere as small as Moor Street, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease.

A written report with pictures follows each visit, so you have a record of what was done and when. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.

The Duct Doctor team standing beside their branded white and blue vans
Location
Moor Street (ME8)
Wider area
Medway
Reporting
Certificate plus before-and-after photos
Price
A fixed quote up front
Hours
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Page updated
30 October 2026

How it works

We turn up at the time agreed with you, which is often after service, overnight or at a weekend. Equipment that has to be off is switched off and allowed to cool before we start, and floors and nearby surfaces are sheeted. On site, it takes a few hours for most canopies. A few photos of the system help us make the most of a visit to a place like Moor Street.

  1. The canopy is checked from photos or on a visit.
  2. Out of hours, the range is switched off, cooled and covered.
  3. With the filters removed, the plenum and filter channels are cleaned.
  4. The canopy shell, seams, troughs and gutters are degreased inside and out.
  5. We put the filters back, tidy up and photograph the finished canopy.

Preparing for the visit

  • Have your last certificate or report to hand
  • Mention any locked doors, roof access or ceiling voids
  • Let us know when the site is closed or quiet

How to get a quote

The quickest way to a quote is to send photos: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Add the site type and your opening hours, and we can price many jobs without a visit.

Get a quick quote

Read more

Canopy cleaning in Moor Street: the local picture

Moor Street lies within about 3 miles of the sea. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. Look up Moor Street on the FSA’s food hygiene register and you will find about 19 cafés, restaurants and staff canteens and about 16 takeaways and sandwich shops across Moor Street and its immediate surroundings (about a mile and a half). Each canopy in those kitchens catches grease on the inside of the hood and behind the filters. Environmental health officers from Swale council inspect food businesses in Moor Street. Extraction counts as kitchen equipment, so its condition can come up on the day. A TR19® certificate and photo report after each clean gives you a record to show an inspector.

Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Moor Street is Medway Maritime Hospital, about 4 miles west. A kitchen near Rainham (Kent) station that serves breakfast and dinner can run its extract twelve hours or more, which shortens the cleaning interval.

Moor Street is about 2 miles east of Gillingham, in Medway. Whether your site is in the middle of Moor Street or further out, we cover canopy cleaning for every kind of premises, from a single unit to a large public building. Across Medway, we cover 68 places, and Moor Street is one of them. We also work in Maidstone, about 8 miles from Moor Street.

Postcode districts we cover here for canopy cleaning: ME8. Whether your site is on Seymour Road, Horseman's Green Road and South Bush Lane or a nearby road, our technicians can take on the work. If your site is just outside Moor Street, we cover Rainham (1 mile west), Hartlip (1 mile south-east), Meresborough (1 mile south-west), Breach (1 mile east) and Lower Hartlip (1 mile south-east). We also work in nearby towns such as Chatham (4 miles west), Rochester (6 miles west), Strood (7 miles west), Luton (4 miles west), Lordswood (4 miles south-west) and Hoo St Werburgh (5 miles north-west).

What’s near Moor Street

Around Moor Street, our work takes us to kitchens and buildings near Berengrave Chalk Pit, The Railway pub and Riverside Primary School and the streets around them. The closest station to Moor Street is Rainham (Kent) station, roughly 0.8 miles north-west. Nearby you’ll also find Medway Maritime Hospital (4 miles west). Open spaces near Moor Street include Bishop Saltings and Detling Hill.

Map of Moor Street © OpenStreetMap contributors

What we’re called out for in Moor Street

Steam and condensation make canopy grease harder to deal with. Water vapour condenses on the cooler canopy surfaces and drips and runs with the grease. The result is sticky streaks and drips onto the range.

If you notice any of these, it’s worth a diagnosis:

  • Canopy gutters full of old fat
  • Wet, greasy drips from the hood
  • Drips from the canopy onto the range
  • Poor capture at the hood

If you run a church or community hall kitchen, near Church of St Margaret or elsewhere in Moor Street, its extract still collects grease from every lunch and event.

What your quote should include

  • Proof of accreditation you can verify
  • When they can work, and whether that’s outside your opening hours
  • How areas they cannot reach will be recorded
  • Whether they’re fully insured

How to choose an extract cleaning contractor

Between visits

Good habits slow the build-up between visits. A few tips:

  • Keep every filter in place while cooking
  • Wash or exchange the filters on a regular cycle
  • Give the canopy a wipe after service
  • Leave the extract running until cooking stops

After the clean you get a photo report showing the canopy, plenum and housing before and after. The report lists what was cleaned and any part we couldn’t get to, so the record is honest and complete.

Keep the fan running throughout service and for a short while after. Turning the fan off early lets vapour settle on the hood.

Why act early in Moor Street

Drips from a dirty canopy land on the cooking line. That is a hygiene problem as well as a fire one, and environmental health officers look at the cleanliness of equipment, extraction included. With notice, the visit to Moor Street can be fitted around your bookings and events.

What you pay depends on the size of the system, the condition it’s in and access to every part of it. We give you a fixed price before we start, so you know where you stand.

What you get with us

  • Out-of-hours work and a 24/7 emergency line
  • Full insurance on every job
  • CHAS and SafeContractor accredited, with ISO 9001
  • A single point of contact for sites across the South East and London

Take a look at our cost guide and our accreditations and certificates.

What affects the cost of canopy cleaning

Your quote is based on your site. We take into account:

  • Whether it’s a one-off visit or part of a schedule
  • Whether several sites go on one quote
  • Access, including roofs, risers and ceiling voids
  • Any permits to work or inductions

We do not list prices on the website, because each job is priced on what it involves. Call for a fixed quote, and we will explain what it covers.

What we need to know

To help us quote quickly, please include:

  • Wide photos of the system and the area around it
  • The roof, plant room or outside wall the system runs to
  • The postcode and the type of business
  • When the site is open and when it’s quiet

Need a price for canopy cleaning? Please call us on 0345 646 2711 or use the quote form and tell us about the site. We’ll explain what we’d do and send a fixed quote before anything is booked.

Your questions about canopy cleaning in Moor Street

Which council inspects kitchens in Moor Street?

Food hygiene inspections in Moor Street are carried out by Swale council. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.

Which fire and rescue service is responsible for Moor Street?

Kent Fire and Rescue Service is the fire and rescue service for Moor Street. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.

Which kinds of sites do you work on?

Commercial premises of every kind: kitchens, offices, schools, healthcare, retail, leisure and food production. Work is timed around how each site runs.

Do you clean inside the canopy as well as outside?

We clean the canopy inside and out, along with its seams and grease channels. The plenum and filter housing behind the filters are cleaned too.

Do you look at the system first?

Yes, every time. Diagnosis comes before treatment: the survey shows what needs doing and what access we need and the fixed quote is built on it.

Is canopy cleaning enough for TR19?

Canopy cleaning is part of TR19, not the whole of it. We’ll make clear on the report which parts were cleaned, so your records stay accurate.

Are you fully insured?

Yes, we are fully insured. CHAS and SafeContractor accreditation sit alongside it for clients who vet their contractors.

What happens to the waste?

Waste is contained during the work and removed when we leave, from grease and debris to used cleaning water. None of it is left on site.

Part by part

Island canopies

The underside of an island canopy is in full view, so the finish matters. We degrease it thoroughly and photograph the result.

Plenums and filter housings

Filter housings hold the filters in place, and their channels fill with grease. Clean housings let the filters seat properly and leave no gaps.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London