Medway · Canopy and hood cleaning
Canopy and hood cleaning in Cliffe, Medway
Deep cleaning of kitchen canopies, hoods, plenums and grease filters, inside and out in Cliffe, surveyed first and signed off with a written report and pictures. Ask us for a fixed quote.
- Poor capture at the hood
- A filter housing caked in grease
- An EHO comment about the canopy
When to call us in Cliffe
Because the plenum sits behind the filters, it’s easy to forget. Kitchen staff clean what they can see, leaving the plenum and housing to collect grease between professional cleans.
Keep an eye out for these warning signs:
- A filter housing caked in grease
- Grease filters blocking between washes
- Fat running down the front of the hood
- A canopy flagged at an environmental health inspection
If you look after a school kitchen, at a school such as St Helen's Church of England Primary School or anywhere near Cliffe, the holidays are the usual time for a TR19® clean.
Before booking anyone
- Whether they recommend a next date
- Whether the whole system is included, or only the parts that are easy to reach
- What paperwork you get at the end
- What insurance they carry
Canopy cleaning in Cliffe, done properly
Every TR19® Grease clean includes the canopy, but some sites need the canopy done between full cleans. Where that is the case, we’ll be clear that the ducts and fan aren’t included, so your records stay accurate. If you have poor capture at the hood and an EHO comment about the canopy, we can help.
For a kitchen in or near Cliffe, the visit is planned around opening hours and the journey, and the clean covers the whole system, as it would anywhere: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
Good records are part of the job. You get a written report with photos after each visit, covering the work done, any areas we couldn’t access and a recommended next date. Keep it with your fire safety records so it’s ready for an insurer, fire officer or EHO.
- Location
- Cliffe (ME3)
- Wider area
- Medway
- Records
- TR19® certificate and photo report
- Quotes
- Fixed quote, typically within a working day
- When we work
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
What we do, step by step
Your trading hours come first. Most visits are booked for when the area is out of use, such as evenings, overnight, early mornings or weekends. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes part of a shift for most kitchens, more where there are several canopies or heavy deposits. The timing of a visit to Cliffe is set by you, and the travel is our side of the planning.
- We start by checking the canopy and what’s behind its filters.
- We protect everything below once it has cooled.
- Thick grease is scraped away before the canopy is degreased.
- Plenum, housing, troughs and canopy are all cleaned and checked.
- The canopy is signed off with before and after pictures and a next clean date.
How to prepare
- Move anything stored near the system
- Have your last certificate or report to hand
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
Get a fixed quote
Photos are enough for some jobs, while others need a look on site. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, the quote is fixed before any work is booked.
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How the job changes from site to site
Island canopies
The underside of an island canopy is in full view so a clean, even finish matters. We degrease it thoroughly and photograph the result.
Grease troughs and gutters
Some troughs drain to a cup or drawer, that’s emptied and cleaned too, and we’ll show staff where it is.
Common questions in Cliffe
Does coastal air change anything about canopy cleaning in Cliffe?
It can. Salt air reaches Cliffe, which is within about 2 miles of the coast, and it speeds up rust. A fan housing that is rusting near the coast can fail sooner, so it’s worth catching early.
Do you clean school canteen extracts around Cliffe out of term?
Yes. The holidays are the usual time for school work. The FSA’s register shows about 2 schools and colleges with food registrations within roughly a mile and a half of Cliffe. You can phone us on 0345 646 2711, or email photos with the dates the site is empty.
Do you cover Cliffe?
Yes. Our area takes in London and the counties of South East England, Cliffe included.
Can you set up regular visits?
Yes, of course. Send details of the systems and how they’re used, and we’ll suggest a schedule and quote for it.
Does the law say we must follow TR19?
No. The law sets the duty, and TR19® is the recognised benchmark for meeting it. Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person has to manage fire risk, and without records, many insurers may refuse or reduce a claim.
What causes grease to drip from the hood?
A canopy only holds so much grease. When the gutters fill, it overflows onto the range, often mixed with condensation. A thorough clean stops it.
Do you look at the system first?
Yes. Every job is surveyed first, either from pictures and details you send or on a site visit. A fixed quote follows.
What should I send you?
Some pictures and a quick description of the system, with the address and opening hours. We’ll ask for anything else we need.
Towns and villages near Cliffe
What else we do in Cliffe
Managing agents and facilities teams in Cliffe
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. With shared responsibility, good records help everyone.
When the building owner and the occupier are different, the lease normally sets out who maintains what. We can quote either party, and the report can go to both.
Cliffe kitchens: local notes
Cliffe lies within about 2 miles of the sea. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. According to Food Standards Agency records, there are about 3 pubs, bars and clubs within about 1.5 miles of central Cliffe. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. Environmental health officers from Medway council inspect food businesses in Cliffe. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A dated certificate in the maintenance file answers the question before it’s asked.
Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Temple Manor is about 4.9 miles south), access may need planning. A hospital like French Hospital, about 4.9 miles south, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Cliffe is about 5 miles north of Rochester, in Medway. Cliffe gets the same approach as every site we work on: a survey first, a fixed quote, work timed around your hours and a report with photos. Cliffe is one of 68 places in Medway we cover for canopy cleaning. Maidstone is in our area too, about 13 miles from Cliffe.
Our technicians cover all of ME3 for canopy cleaning and the roads nearby. Whether your site is on Station Road, St Helens Road and Chesterton Road or a nearby road, we can help. We also cover the places around Cliffe: Cliffe Woods (2 miles south), Church Street (2 miles south-west), Mockbeggar (3 miles south), Lower Higham (3 miles south-west) and Higham (4 miles south-west). Larger places within reach include Gillingham (7 miles south-east), Chatham (7 miles south), Rochester (5 miles south), Rainham (8 miles south-east), Strood (5 miles south) and Luton (6 miles south).
Local landmarks in Cliffe
We work in commercial kitchens and buildings around The Evening Star pub and the streets around them. For rail, the closest station is Higham station, roughly 2.6 miles south-west. A little further out are French Hospital (4.9 miles south) and Upnor Castle (3.8 miles south). The countryside around Cliffe includes Gad's Hill and Thurrock Thameside Nature Park.
In-house cleaning or a specialist?
Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but hidden parts of the system still need specialist attention.
Keep a record of what your team does. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, next to our reports.
Why it’s worth doing now in Cliffe
Baked-on grease gets harder to shift the longer it stays. Over months, the heat hardens it into a stubborn coating, so the longer it’s left, the longer the clean takes. If the system at a site near Cliffe fails, there may be nowhere nearby to move to.
Working hours, access and the scale of the site all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
What you get with us
- A fixed price before any work starts
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Evenings, overnight and weekends, plus 24/7 emergency callout
- Every visit written up, with photos
Take a look at our cost guide and our accreditations.
What affects the cost of canopy cleaning
We don’t publish a price list, because no two systems are the same. What we look at:
- How many systems or sites are involved
- The scale of the work
- The condition we find in the survey
- Whether it’s a one-off visit or part of a schedule
Several systems or sites on one quote can make for a more efficient booking. Tell us about everything you’d like looked at and we’ll price it together.
What to send for a quote
What to send for a quote:
- Any symptoms, from odd noises to smells or leaks
- Where the site is and what kind of site it is
- Your last certificate, test record or report
- Your opening hours and when the area is out of use
The quickest way to a quote is to send pictures: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Tell us what kind of site it is and when it’s open, and many jobs can be priced from that alone.