Oxfordshire · Kitchen extract cleaning
TR19 kitchen extract cleaning in New Town
Kitchen extract cleaning in New Town from ventilation hygiene specialists trading since 2009. Out-of-hours visits and 24/7 emergency callout.
- A kitchen with no current TR19 certificate
- Stale cooking odours from the system
- A smoky, hot kitchen with weak extraction
TR19 kitchen extract cleaning in New Town
Think of it as a health check for the kitchen’s airways: diagnose with a survey, treat with a thorough clean, then sign it off. The sign-off is a TR19 certificate with a photo report, issued through the BESCA Vent Hygiene Elite portal. If you have heavy grease build-up inside the duct runs and a new tenancy or takeover with no cleaning history, we can put it right, from vertical risers, canopies and hoods and horizontal duct runs onwards. When a restaurant in New Town asks for duct cleaning, it’s nearly always the kitchen extract they mean, and that is exactly what we do: the whole run from hood to roof, cleaned to TR19® Grease.
What can be cleaned depends on what can be reached. Where a duct run has no panels, we say so on the report and can fit new ones.
Work in a small place like New Town starts with a call to agree access and timings, and the clean itself is the same full TR19® job as in any town: canopy to discharge, then a TR19® certificate and a photo report.
Think of the report as the system’s health record: dated, with photos, and showing what was done. For TR19® Grease cleans, the certificate comes through the BESCA Vent Hygiene Elite portal, ready for your insurer.
- Place
- New Town (RG8)
- Region
- Oxfordshire
- Records
- TR19® certificate and photo report
- Price
- Fixed quote, normally within a working day
- When we work
- After hours by arrangement; emergencies any time
- Call
- 0345 646 2711
- Updated
- 30 October 2026
Why it’s worth doing now in New Town
A clogged extract doesn’t only raise the fire risk. Blocked filters and narrowed ducts slow the airflow, leaving the kitchen hot and smoky and the fan strains to keep up. Grease drips, smells and condensation are common next. Our emergency line runs 24/7, but a planned visit to New Town is calmer for everyone.
Whatever the type of site, the quote works the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we’ll explain each part.
Why choose Duct Doctor in New Town
- A fixed price before any work starts
- CHAS and SafeContractor accredited, with ISO 9001
- We diagnose before we treat
- Photo reports with every job
When to call us in New Town
How fast grease builds up depends mostly on how long the kitchen cooks each day. BESA guidance sets minimum cleaning intervals of every 3 months for 12 to 16 hours a day, 6 months for 6 to 12 hours, and 12 months for 2 to 6 hours. They are minimums: measured grease levels set the real interval.
Signs it’s time to call us include:
- An extract that has never been cleaned to TR19
- Poor airflow at the canopy
- A new tenancy or takeover with no cleaning history
- Stale cooking odours from the system
If your kitchen is in a listed or historic building, like the houses around New Town (Basildon Park is about 1.4 miles north), fitting access panels needs care.
Questions to ask before booking
- Which accreditations they hold, and whether you can check them
- Whether the whole system is included, or only the parts that are easy to reach
- Proof of insurance
- When they can work, and whether that is outside your opening hours
Places near New Town
Other services in New Town
When something else is needed
Kitchen extract cleaning cannot fix everything, and we’d rather say so up front. It does not solve:
- Damaged duct sections that need replacing
- A broken extract fan that won’t run
- A canopy that is too small or a system that was badly designed
If in doubt, give us a ring on 0345 646 2711, or send details by email and we’ll say what we think.
What we work on in New Town
- Discharge points
- Extract fans
- Canopies and hoods
- Vertical risers
- Horizontal duct runs
- Plenums and filters
Kitchen extracts in New Town
We cover New Town, about 44 miles from central London, as part of our work across London and the South East. The visit is fixed around your opening hours, not ours. In New Town, food businesses are inspected by environmental health officers from West Berkshire council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
Church and community hall kitchens, near St Stephen's Church or anywhere around New Town, are easy to forget, but their extracts collect grease like any other. Healthcare kitchens, like those at hospitals such as Battle Hospital (about 5.7 miles east), often cook for long hours, which puts them in BESA’s heavier-use bands.
New Town is about 7 miles west of Reading, in Oxfordshire. Sites in New Town get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where necessary and a written report with pictures. Our Oxfordshire coverage runs to 443 places, New Town among them. We also work in Reading, around 7 miles away.
Work in RG8 is surveyed, quoted and booked the same way as anywhere else. That includes premises on Wakemans and Pangbourne Road and the roads around them. We also cover the places around New Town: Upper Basildon (1 mile north-west), Stubbles (2 miles west), Burnt Hill (3 miles west), Ashampstead (3 miles west) and Ashampstead Green (3 miles west). Larger places within reach include Didcot (10 miles north-west), Abingdon-on-Thames (15 miles north-west), Wantage (15 miles north-west), Henley-on-Thames (10 miles east), Benson (10 miles north) and Tilehurst (4 miles east).
Local landmarks in New Town
Locally, jobs take us to businesses close to The Beehive pub and St Andrew's School and the streets around them. The closest station to New Town is Pangbourne station, about 1.6 miles east. Other landmarks nearby include Yattendon Castle (3.5 miles west) and Battle Hospital (5.7 miles east). Not far away are Hosehill Lake and Hartslock.
In-house cleaning or a specialist?
Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, alongside our reports.
If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that won’t come clean, they should report it rather than try to fix it. We can diagnose it and quote.
How it works
When we arrive, we check the system against the survey or the photos you sent. Anything unexpected is raised with you before we go further. From there, it takes anything from a few hours to a full night, depending on the size of the system. Somewhere as small as New Town, the date and timings are agreed with you well before the day.
- We survey the system first, from your pictures and details or on a site visit.
- We measure the grease at set points along the system, then give you a fixed price.
- Once the kitchen has closed and the equipment has cooled, we sheet and protect the area.
- Canopy, plenum, filters, duct runs, risers, fan and discharge are all cleaned to TR19® Grease.
- Readings and photos are taken again, and you receive a TR19 certificate and photo report.
Before we arrive
- Arrange a key holder or contact on site
- Let us know how we reach the system, including roofs, risers and plant rooms
- Make sure equipment near the work can be switched off and left to cool
Get a fixed quote
For a fixed quote, give us a ring on 0345 646 2711 or use the quote form and tell us the type of site, your opening hours and roughly what the system looks like. A few photos and your last certificate or report help a lot. We usually come back within one working day.
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Your questions about kitchen extract cleaning in New Town
Which fire service covers New Town?
It’s Oxfordshire Fire and Rescue Service, which covers New Town. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.
Do you work in villages like New Town?
Yes. Villages and rural sites across the South East are part of our work, New Town included. Photos of the system and directions to the site help us plan the visit.
What do I get after the clean?
You get both a certificate and a photo report. They belong in the maintenance log so they’re to hand when an insurer asks.
How often does a kitchen extract system need cleaning?
BESA guidance gives minimum intervals of 3, 6 or 12 months, depending on daily cooking hours. Kitchens that fry or grill a lot may need cleaning sooner, which grease thickness testing will show.
Do I have to clean my extract to TR19 by law?
Strictly, the legal duty comes from the Regulatory Reform (Fire Safety) Order 2005, not from TR19. TR19 is the industry benchmark for meeting that duty in a kitchen extract, and an insurer may refuse or reduce a claim without it.
How much notice do you need?
The more notice, the better, especially for out-of-hours work. Quotes normally come back within one working day, and there’s a 24/7 line for emergencies.
What happens if you can’t reach some of it?
We record them on the report, with pictures where possible, and we explain what access is needed, for example new access panels.
Will the clean disrupt our service?
When the kitchen is closed, at whatever time suits you. The equipment is switched off and left to cool, and we hand the kitchen back ready for the next service.
How we price kitchen extract cleaning
Every site gets its own quote. These are the things that affect it:
- When the work can happen, such as evenings, overnight or weekends
- Any permits to work or inductions
- Where the site is and how we reach it
- What state the system is in
Leaving it longer rarely makes the work cheaper. Problems in a system tend to grow, and a neglected system can mean more work. If you are not sure what’s needed, call 0345 646 2711, or send details by email and we’ll give you an honest view and a fixed quote.
What we need to know
To speed up the quote, send us:
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- The postcode and the type of business
- The roof, plant room or outside wall the system runs to
- Close-ups of filters, grilles, hatches or access panels
Here’s what helps us quote: the address, the type of site and when it’s open, a few photos and any previous report or certificate. Then phone us on 0345 646 2711 or send us an email.
Different parts, different methods
Grease filters
Filters need cleaning far more often than the duct and we offer a filter exchange service for that. Keeping them clean helps the rest of the system stay cleaner.
Restaurant and pub kitchens
Grills, fryers and woks send a lot of fat into the extract, so grease readings help set the right interval.