Oxfordshire · Kitchen extract cleaning
Cray's Pond kitchen extract cleaning
Professional kitchen extract cleaning in and around Cray's Pond, booked around your opening hours and finished with a written report and pictures.
- Poor airflow at the canopy
- An overdue clean flagged by an EHO or fire officer
- Missing paperwork after a change of operator
What the work involves, part by part
Schools, hospitals and care homes
School, hospital and care home kitchens often have fixed hours and long holidays, so cleans can be planned for holidays or quiet times. The certificate goes straight into the site’s maintenance records.
Extract fan and discharge
At the end of the system is the discharge, which can collect grease and stain the surface around it. We clean it where it can be safely reached, and any limits are recorded.
Kitchen extract cleaning in Cray's Pond, done properly
Cooking sends fat-laden vapour into the canopy with every service. As it cools, it clings to the inside of the ductwork and keeps building. That film is fuel, and a proper clean removes it before it becomes a fire risk. The work covers extract fans, canopies and hoods and vertical risers, and people most often call us about years of baked-on grease in the ducts and an overdue clean flagged by an EHO or fire officer. Most calls from Cray's Pond come after an insurer, an EHO or a fire officer asks to see the last TR19 certificate. Either way, the answer is the same: a proper clean and the paperwork to match.
Before we clean, we look at where the grease is: grease readings at set points tell us where the heaviest deposits are, and the same readings after the clean show the result.
Somewhere as small as Cray's Pond, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease, whatever the size of the place.
Nothing is signed off by word of mouth: a dated report with pictures of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.

- Place
- Cray's Pond (RG8)
- Region
- Oxfordshire
- Reporting
- Certificate and photo report
- Quotes
- A fixed quote up front
- When we work
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
Towns and villages near Cray's Pond
What else we do in Cray's Pond
What affects the cost of kitchen extract cleaning
The diagnosis comes before the price. We look at:
- Access, including roofs, risers and ceiling voids
- When the work can happen, such as evenings, overnight or weekends
- Site requirements such as sign-in and permits
- The scale of the work
The cost depends on how big the system is, the condition it’s in and how easy it is to reach. We give you a fixed price before work begins, so there are no surprises.
What we need to know
There’s no need for technical detail. Just send:
- Where the site is and what kind of site it is
- Wide photos of the system and the area around it
- When the site is open and when it’s quiet
- Any symptoms, from odd noises to smells or leaks
Quoting starts with a diagnosis, from your photos and details or, where that isn’t enough, a survey on site. Then we send a fixed price, before any work starts.
What kitchen extract cleaning can’t fix
Before you book, it helps to know what’s not included:
- A duct that’s holed or coming apart
- A fan motor or bearings that have failed (that needs a fan repair or replacement)
- Faulty fire dampers in the duct
If you are not sure, just phone us on 0345 646 2711 or send us an email and we will give you a straight answer.
Parts of the system we cover
- Vertical risers
- Horizontal duct runs
- Canopies and hoods
- Plenums and filters
- Discharge points
- Extract fans
Cray's Pond: your questions answered
Can you come to Cray's Pond after we close?
Yes, we can come after you close and finish before you open. The site is handed back ready to open. Just ring 0345 646 2711 or send us an email with your opening times and we’ll plan around them.
Which fire authority looks after Cray's Pond?
Oxfordshire Fire and Rescue Service is the fire and rescue service for Cray's Pond. If a fire safety officer visits a commercial kitchen, they may ask about the fire risk assessment and how the extract is kept clean.
What do I get after the clean?
A TR19 certificate and a photo report. The certificate is issued through the BESCA Vent Hygiene Elite portal, and the report shows before and after photos, readings, any areas not reached and the next clean date.
Are you a BESCA Vent Hygiene Elite member?
Duct Doctor is a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we’re fully insured.
How long does it take to clean a kitchen extract system?
That depends on the size of the system, the amount of grease and the number of access points. Most jobs take anything from a few hours to a full night, depending on the size of the system.
What happens to the waste?
Waste is contained during the work and removed when we leave, from grease and debris to used cleaning water. We do not leave it behind.
What’s TR19?
TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.
Will my insurer ask for a TR19 certificate?
Because a dirty extract can spread a fire through a building. Many insurers require TR19 cleaning, and may refuse or reduce a claim without proof, so keep every certificate.
Managing agents and facilities teams in Cray's Pond
We also work for facilities teams across offices, schools and healthcare across Oxfordshire. Larger estates can be phased building by building around the people who use them.
Multi-site operators often want one contractor and one number. We work across London and the South East, so a run of sites can go into one programme and kept to a regular schedule.
How the visit works
Each visit runs to the same pattern: sheeting and protection first, isolate whatever needs isolating, carry out the kitchen extract cleaning, tidy up and hand over the paperwork. The visit itself takes a few hours for a small kitchen, longer for a large system. A few pictures of the system help us make the most of a visit to a place like Cray's Pond.
- Diagnosis comes first, with a survey of the system and how it’s reached.
- We record grease levels at set points, then fix the price.
- We arrive after close, protect the area and contain the waste.
- The treatment: heavy grease scraped out, then every part degreased to TR19® Grease.
- The sign-off: post-clean readings, a TR19 certificate and a photo report with the next clean date.
Before we arrive
- Tell us where we can park and unload
- Name a contact who can let us in at the agreed time
- Mention any locked doors, roof access or ceiling voids
Get a fixed quote
We do not publish a price list, because every site is different. Instead, we look at your site first, from photos or a survey, then send a fixed quote. To start, ring 0345 646 2711 or email us.
Read more
Cray's Pond kitchens: local notes
Cray's Pond sits within the area of Oxfordshire Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. Kitchens in Cray's Pond get their food hygiene inspections from South Oxfordshire council. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Keeping each certificate and photo report on file helps show the extract is looked after.
Basildon Park, about 2.2 miles south-west, is one of the historic houses near Cray's Pond; if you run event catering at a venue like that, cleans can be booked between functions. Volunteers running a hall kitchen near Church of St Leonard, or anywhere in Cray's Pond, may not know when the extract was last cleaned, and a grease test settles it. Healthcare kitchens, like those at hospitals such as Battle Hospital (about 5.7 miles south-east), often cook for long hours, which puts them in BESA’s heavier-use bands.
Cray's Pond is about 6 miles north-west of Caversham, in Oxfordshire. We carry out kitchen extract cleaning for commercial premises of every kind in Cray's Pond and the rest of Oxfordshire. Our area takes in 443 places across Oxfordshire, large and small. For sites nearby, see our Reading page (7 miles or so).
We work across RG8 for kitchen extract cleaning and the streets around it. Kitchen extract cleaning is available to premises on Crays Pond Close, Garton End and Goring Road and nearby roads. Main roads around Cray's Pond include the B4526, so getting to you is simple for kitchen extract cleaning. Close by, we work in Woodcote (1 mile north-east), Whitchurch Hill (1 mile south), Hook End (2 miles east), Checkendon (3 miles north-east) and Cane End (3 miles east). We also work in nearby towns such as Didcot (9 miles north-west), Abingdon-on-Thames (14 miles north-west), Wantage (15 miles west), Henley-on-Thames (8 miles east), Benson (7 miles north) and Chinnor (14 miles north-east).
Local landmarks in Cray's Pond
Locally, jobs take us to businesses close to The White Lion pub, Woodcote Primary School and Langtree School. The nearest railway station is Goring & Streatley station, about 2.1 miles west of the centre. A little further out are Battle Hospital (5.7 miles south-east). For a walk, there’s Hartslock.
Why it’s worth doing now in Cray's Pond
Grease that’s left only gets thicker. Under BESA guidance, grease shouldn’t exceed a mean of 200 microns between cleans, and 500 microns or more at any point needs immediate spot cleaning. Heavy build-up takes longer to remove than regular cleans. With notice, the visit to Cray's Pond can be fitted around your bookings and events.
We don’t list prices on the website, because the cost depends on the site in front of us. Call for a fixed quote, and we’ll talk you through it.
Why us?
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Accredited under CHAS and SafeContractor, with ISO 9001
- A single point of contact for sites across the South East and London
- Ventilation hygiene specialists since 2009
Take a look at how cleaning jobs are priced or how to check a contractor.
Between visits
To keep the system working properly between visits:
- Wipe the canopy down at the end of each day
- Don’t let the canopy gutters overflow
- Switch the fan on before cooking starts
- Report grease drips, smells or fan noise right away
Any section without access is marked on the report. A TR19 report should record what wasn’t cleaned as well as what was, and we can fit access panels so it’s reached next time.
Run the extract whenever the kitchen is cooking. Cooking with the extract off lets grease and heat settle in the canopy, and the next clean has more to do.