Kent · Grease filter exchange

Wilsley Green grease filter exchange

Grease filter exchange for Wilsley Green, with a survey first and a report with pictures at the end. Call for a fixed quote.

  • Filters that leave gaps in the canopy
  • Weak extraction at the canopy
  • A greasy plenum behind the filters

Grease filter exchange across Wilsley Green

When it’s something else

Not every problem is solved by grease filter exchange, and we will tell you before any work starts. It does not solve:

  • A canopy that needs a proper clean
  • Grease already built up in the ductwork, which needs a full TR19 clean
  • Extraction problems caused by the fan rather than the filters

If in doubt, ring 0345 646 2711, or email photos and we’ll say what we think.

Where we work

  • Baffle filters
  • Restaurants and pubs
  • Wall canopies
  • School and hospital kitchens
  • Island canopies
  • Mesh filters

Grease filter exchange in Wilsley Green, done properly

An exchange visit in Wilsley Green does not take long. The greasy filters come out, clean ones go in and make sure there are no gaps between them. If something looks wrong, we tell you. If you are dealing with filters that come out of the sink still dirty and a greasy plenum behind the filters, we can help.

For a kitchen in or near Wilsley Green, the visit is planned around opening hours and the journey, and the clean itself is the same full TR19® job as in any town: canopy to discharge, then a TR19® certificate and a photo report.

Nothing is signed off by word of mouth: a written report, dated and illustrated with photos, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.

Location
Wilsley Green (TN17)
Wider area
Kent
Reporting
Photo report after each visit
Quote
Fixed quote, typically within a working day
When we work
Evenings, overnight and weekends; 24/7 emergencies
Phone
0345 646 2711
Last updated
30 October 2026
Duct Doctor duct and vent cleaning vans lined up in a car park with the team

Wilsley Green: your questions answered

Can you come to Wilsley Green after we close?

Yes, we can come after you close and finish before you open. The site is handed back ready to open. When you call 0345 646 2711, or email photos, mention when the site is quiet.

Who carries out food hygiene inspections in Wilsley Green?

In Wilsley Green, it’s Tunbridge Wells council that carries out food hygiene inspections. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.

Will I get paperwork for my records?

Yes. It’s your proof that the work was done: a dated report with pictures, listing the work and any areas we couldn’t reach.

Do we need to close while you work?

Not usually. We need the work area to ourselves while we are on site, so the visit goes in a quiet slot.

Can you come out in an emergency?

Yes. Our emergency line runs 24/7, for problems that can’t wait. Call us any time and explain what’s happened.

Does the law say we must follow TR19?

No. TR19® is BESA’s specification, not legislation. The law is the Regulatory Reform (Fire Safety) Order 2005, which makes the responsible person assess and reduce fire risk, and cleaning to TR19® is the recognised way to show grease is under control.

What does TR19 mean?

It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.

Who is responsible for fire safety on the premises?

Under the Regulatory Reform (Fire Safety) Order 2005, it’s the responsible person: often the employer, owner or occupier. In shared or managed buildings, a landlord, facilities manager or managing agent can share the duty.

How the job changes from site to site

Canopy filter housings

Grease collects in the channels and drip trays below the filters. We point it out if it needs cleaning.

Busy restaurant and pub kitchens

In a busy kitchen, filter washing is easy to skip. An exchange service takes it off the rota.

Staff cleaning versus specialist work

Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.

Keep a record of what your team does. A dated log of in-house cleaning and checks shows an inspector that the system is looked after between visits, next to our reports.

Multi-site and managed buildings

For anyone managing more than one site, we can schedule visits across all of them on one quote. Every building has its own written report, so each one has its own record.

From a single site to a large estate, you get the same standard: diagnosis, a fixed price, work booked around your hours and a written report with pictures.

Kitchen extracts in Wilsley Green

Food Standards Agency data counts about 10 cafés, restaurants and staff canteens and about 4 takeaways and sandwich shops in and around Wilsley Green, up to about a mile and a half out. Clogged filters slow the airflow, and busy kitchens like these clog them fast. Fire safety in Wilsley Green falls to Kent Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises. In Wilsley Green, food businesses are inspected by environmental health officers from Tunbridge Wells council. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Keeping each certificate and photo report on file helps show the extract is looked after.

Healthcare kitchens, like those at hospitals such as Benenden Hospital (about 3.6 miles east), often cook for long hours, which puts them in BESA’s heavier-use bands. Bursars and site managers at schools such as Cranbrook Church of England Primary School tend to book extract cleaning for when the kitchen is empty.

Wilsley Green is about 11 miles south of Maidstone, in Kent. For grease filter exchange in and around Wilsley Green, please give us a ring on 0345 646 2711, or send details by email for a fixed quote. We work across South East England and London, Wilsley Green included. Our area takes in 922 places across Kent, from busy centres to quieter spots. Maidstone is in our area too, around 11 miles away.

Grease filter exchange in TN17 follows the same survey, fixed quote and written report as everywhere else we cover. We cover sites on Quaker Drive, Angley Walk and Swifts View and the roads around them. We also cover the places around Wilsley Green: Wilsley Pound (1 mile north-east), Sissinghurst (1 mile north-east), Flishinghurst (1 mile west), Cranbrook Common (2 miles north-east) and Colliers Green (2 miles north-west). We also work in nearby towns such as Maidstone (11 miles north), Ashford (14 miles east), Royal Tunbridge Wells (12 miles west), Tonbridge (13 miles north-west), Kings Hill (13 miles north-west) and Foley Park (12 miles north).

Local landmarks in Wilsley Green

Typical jobs here are in premises near Crane Valley, White Horse pub and Cranbrook School, among other places. The nearest railway station is Staplehurst station, roughly 4.8 miles north. Well-known places in the area include Sissinghurst Castle (2.1 miles north-east) and Sissinghurst Castle (2.1 miles north-east).

Map of Wilsley Green © OpenStreetMap contributors

When to call us in Wilsley Green

Sometimes a filter is taken out and never put back. Every gap in the filter bank lets grease straight into the plenum and on into the ductwork.

Clients usually contact us after spotting something like this:

  • Gaps where filters have been removed
  • Filter washing that keeps being missed
  • Smoke and heat lingering under the hood
  • Damaged filters letting grease past

Volunteers running a hall kitchen near Church of St Dunstan, or anywhere in Wilsley Green, may not know when the extract was last cleaned, and a grease test settles it.

What to look for in a quote

  • What paperwork you get at the end
  • Whether the price is fixed
  • How they set the interval to the next visit
  • Whether the quote is based on a survey or photos

Choosing a duct cleaning contractor

Looking after it afterwards

Think of this as the after-treatment advice, short and simple:

  • Keep the canopy clear for exchange visits
  • Make sure no filter is left out
  • Keep canopy surfaces wiped down
  • Never cook with the extract switched off

If the plenum behind the filters looks greasy, we say so. That might mean bringing a TR19® clean forward, and we can arrange it.

Bent or missing filters let grease straight past. Sorting them now keeps grease where it can be caught.

How the visit works

We turn up at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool before we start, and the area around the work is covered and protected. The work itself takes anything from a few minutes to an hour or so, depending on the number of filters. The timing of a visit to Wilsley Green is set by you, and the travel is our side of the planning.

  1. We look at the canopies and the condition of the filters.
  2. We note any filters that are bent, damaged or missing.
  3. Greasy filters are swapped for clean ones.
  4. We check the filters are seated and the canopy is ready to use.
  5. Anything that needs attention, such as a greasy plenum, is pointed out.

Getting ready for the visit

  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Name a contact who can let us in at the agreed time
  • Let us know about permits to work or site inductions

Ask for a quote

There’s no standard price list, because every site is different. Instead, we look at your site first, from photos or a survey, then send a fixed quote. To get going, ring 0345 646 2711 or email us.

Ask for a quote

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BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London