Hampshire · Canopy and hood cleaning
Canopy Cleaning in New Forest
For deep cleaning of kitchen canopies, hoods, plenums and grease filters, inside and out in New Forest, one call is all it takes: survey, fixed quote, work and sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Poor capture at the hood
- A filter housing caked in grease
- Filters that never seem to stay clean
How we handle canopy cleaning in New Forest
We clean canopies in New Forest when the kitchen is not cooking: evenings, overnight, early mornings or weekends. The equipment underneath is switched off, left to cool and sheeted, and the kitchen is left ready for the next service. Typical jobs include greasy streaks across the canopy and an EHO comment about the canopy, on baffle filters, island canopies and canopy light fittings.
In a small place like New Forest, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.
The sign-off is always in writing: a dated report with pictures of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.
- Place
- New Forest (SP6)
- Wider area
- Hampshire
- Reporting
- Certificate and photo report
- Quotes
- A fixed price before we start
- Hours
- Overnight and weekend work, 24/7 emergency callout
- Phone
- 0345 646 2711
- Checked
- 30 October 2026
Signs you need canopy cleaning in New Forest
A canopy with gaps around its filters lets grease straight through. The plenum and housing behind them then take far more grease than they should, which shows up as heavy deposits when the filters come out.
Common reasons sites call us include:
- Condensation and grease dripping together
- An EHO comment about the canopy
- Grease dripping from the canopy edge
- Filters that never seem to stay clean
Volunteers running a hall kitchen near Church of All Saints, or anywhere in New Forest, may not know when the extract was last cleaned, and a grease test settles it.
What your quote should include
- What paperwork you get at the end
- Whether inaccessible sections are listed on the report
- What insurance they carry
- Whether the whole system is included, or only the parts that are easy to reach
How we price canopy cleaning
We quote each job individually. This is what makes a difference:
- The scale of the work
- The condition of the system
- Site rules, permits and inductions
- Parking and loading at the site
What you pay depends on the size of the system, the condition it’s in and access to every part of it. We give you a fixed price before any work starts, so you know where you stand.
Asking for a quote
There’s no need for technical detail. It helps if you can send:
- When the site is open and when it’s quiet
- Where the site is and what kind of site it is
- Your last certificate, test record or report
- Close-ups of filters, grilles, hatches or access panels
Some systems can be priced from pictures; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, you get a fixed price before any work starts.
Between visits
Think of this as the after-treatment advice, in brief:
- Check all filters are fitted before service
- Tell us when the canopy starts to drip
- Refit filters the right way round and fully seated
- Leave the extract running until cooking stops
We clear away the sheeting, waste grease and water before we leave. Filters are back in place and seated properly ready for the next service.
A change in how the canopy behaves is worth reporting. It can mean the cooking has changed or the interval is too long, which a grease thickness test can confirm.
Also near New Forest
Also in New Forest
Questions from New Forest
Which environmental health team covers New Forest?
In New Forest, it’s New Forest council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Which fire and rescue service is responsible for New Forest?
That is Hampshire and Isle of Wight Fire and Rescue Service. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
Is there a survey before the work?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the system needs and how to reach it and the fixed quote is built on it.
How do you protect the area?
With sheeting and covers, before anything else happens. We keep the work contained and leave the area clean.
Which accreditations do you hold?
Our accreditations are CHAS, SafeContractor and ISO 9001, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. Vent Hygiene Elite is run by BESCA and independently audited.
Do we lose a day’s trading?
Not typically. We work when the area is out of use, such as evenings, overnight, early mornings or weekends, so you keep your normal hours.
What happens if you cannot reach some of it?
They’re listed in the report, never skipped quietly. You will know exactly which parts weren’t reached and why, and we can quote to improve the access.
What information do you need?
Only a few details: the address, the site type, your opening hours and how we reach the system. Photos and the last report help too. After that, simply ring 0345 646 2711 or use the quote form.
Canopy cleaning in New Forest: the local picture
Fire safety in New Forest falls to Hampshire and Isle of Wight Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Environmental health officers from New Forest council inspect food businesses in New Forest. Extraction counts as kitchen equipment, so its condition can come up on the day. A TR19® certificate and photo report after each clean gives you a record to show an inspector.
A TR19® clean in New Forest doesn’t stop at the filters: the plenum, ductwork, fan and discharge are cleaned too.
New Forest is in Hampshire. We carry out canopy cleaning for businesses, landlords and public buildings in New Forest and the rest of Hampshire. We cover 683 places across Hampshire, from busy centres to quieter spots. We also work in Southampton, about 23 miles from New Forest.
Every address in SP6 is within our area for canopy cleaning, from the main roads to the quietest streets. Whether your site is on Sillens Lane and Townsend Lane or anywhere close by, our technicians can take on the work. Other places close to New Forest include Martin (1 mile north-east), Rockbourne (3 miles east) and Damerham (3 miles south-east). We also work in nearby towns such as Ringwood (11 miles south-east), Fordingbridge (6 miles south-east), St Leonards (11 miles south), Alderholt (6 miles south-east), Poulner (11 miles south-east) and Ashley Heath (10 miles south).
Landmarks near New Forest
Nearby you will also find Cranborne Castle Hill (4.4 miles south). Not far away are Western Downs.
Leave it or put it right?
A blocked plenum and clogged filters cut the airflow at the canopy. The kitchen gets hotter and smokier while the fan strains. A clean canopy and plenum let the extract do its job. A fault that closes a site in a village like New Forest affects everyone who depends on it.
No two sites are the same, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all make a difference.
Why choose Duct Doctor in New Forest
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Survey first, then a fixed quote
- A written report with photos after each visit
- Accredited under CHAS and SafeContractor, with ISO 9001
Read our cost guide and how to check a contractor.
Managing agents and facilities teams in New Forest
From a single site to a large estate, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with pictures.
Keeping records across a portfolio is half the battle. Every visit ends with a dated report and pictures, so you can show an insurer or inspector what was done at each site.
What happens on the day
Everything the job needs comes with us, from protective sheeting to tools and access equipment. You only need to give us clear access and switch off what needs to be off. On site, the work takes a few hours, depending on the size of the canopy and how much grease has built up. In a small place like New Forest, the journey is planned ahead and the visit arranged around the site’s hours.
- We look at the canopy, filters and troughs first.
- Once the kitchen has closed, the cooking line is cooled and sheeted.
- With the filters removed, the plenum and filter channels are cleaned.
- The canopy shell, seams, troughs and gutters are degreased inside and out.
- We put the filters back, tidy up and photograph the finished canopy.
Preparing for the visit
- Make sure someone can let us in and lock up afterwards
- Tell us about site rules, permits or sign-in
- Tell us where we can park and unload
Get a fixed quote
If you need canopy cleaning in New Forest, ring 0345 646 2711, or send details by email. Tell us what kind of premises it is and when it’s open, and send photos or your last report if you can. A fixed quote usually follows within one working day.
Related advice
In-house cleaning or a specialist?
Your own staff can handle the daily basics: wiping canopies, washing grease filters and recording it in a log. What they can’t safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We’ll take a look and give you a fixed quote.